Robert Lather
Port Jefferson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Also providing great costumer service.
Overview
7
7
years of professional experience
Work History
Service Representative
LabCorp
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Learned different Routes, while also providing necessary training to other employees.
- worked in office, dispatching, handling calls while providing information to other employees.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Professional Mover
College Hunks Hauling Junk & Moving
09.2022 - 05.2023
- Completed many jobs by loading boxes and large items, unloading trucks and cleaning job sites.
- Operated with safety and skill to avoid accidents and delays.
- Dealt with estimating each job and as well as selling the jobs, running a crew, driving trucks to and from locations servicing from Montauk to queens in a timely responsible manner.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
Parts Sales Manager
AutoZone
03.2020 - 07.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Dealt with commercial sales to other shops and dealerships.
- Supervised and trained staff on product knowledge and customer service.
Lube Technician
Napleton Hyundai
10.2017 - 05.2018
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Kept shop areas neat, clean and free of safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Education
State Regents Diploma -
Comsewogue High School
Port Jefferson, NY2016
2 Year Certificate - Criminal Justice
E.J. Milliken Technical Center
Oakdale, NY2016
Skills
- Defensive Strategies
- Driving
- Customer Satisfaction
- Customer Experience
- Payment Handling
- Organization
- Team Development
- Resolving Conflicts
Timeline
Service Representative
LabCorp
05.2023 - Current
Professional Mover
College Hunks Hauling Junk & Moving
09.2022 - 05.2023
Parts Sales Manager
AutoZone
03.2020 - 07.2022
Lube Technician
Napleton Hyundai
10.2017 - 05.2018
State Regents Diploma -
Comsewogue High School
2 Year Certificate - Criminal Justice
E.J. Milliken Technical Center
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