ROBERT LAVORANDO
Somersworth,NH
Summary
Results-driven sales leader with experience serving as Head Mentor for the Seacoast region for Cellular Sales , overseeing team development, leadership training, and performance growth. Skilled in managing and motivating teams, coaching individuals toward professional and sales goals, and building a strong, collaborative team culture. Experienced in training new and developing team members, implementing effective and ethical sales strategies, and leading by example to drive consistent results. Recognized for strong communication, mentorship, problem-solving, and the ability to develop high-performing teams.
Overview
14
14
years of professional experience
Work History
Head Mentor of the Seacoast
Cellular Sales Verizon
Dover, NH
05.2024 - 08.2026
- Inventory Services Manager for several locations
- Guided new team members on best practices and customer engagement techniques.
- Developed training materials for product knowledge and sales strategies.
- Facilitated team meetings to discuss performance improvements and goals.
- Supported staff in achieving sales targets through mentorship and coaching.
- Coordinated training sessions for ongoing staff development initiatives.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
Salesperson
Granite Hyundai
Somersworth, New Hampshire
07.2023 - 05.2024
- Built strong customer relationships through attentive service and product knowledge.
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted vehicle presentations and demonstrations to showcase features effectively.
- Collaborated with finance team to facilitate seamless sales transactions for customers.
Lead Prep Cook / Commissary Driver
Ohana Kitchen Poke
Exeter, NH
11.2021 - 07.2023
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Helped train and develop new talent.
- Received and stored food and supplies.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Trained new team members on proper meat and vegetable preparation techniques.
Line Cook
The Carriage House
Rye, NH
08.2020 - 06.2021
Sous Chef
The Bungalow Club
Exeter, NH
04.2019 - 04.2020
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Supported Executive Chef in operational improvements and resolution of problems to deliver top-notch customer service
- Planned and executed private events and parties
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Cook/ Executive Chef
The Railpenny Tavern
Epping, NH
10.2018 - 03.2019
- Oversaw the hiring, training and development of kitchen employees
- Menu development
- Extensive ordering and maintaining relationships with many different purveyors
- Acted as temporary Exec. for 2 months
- Planned and prepared food products orders to maintain appropriate stock levels
Executive Sous Chef
Vermont National Country Club
South Burlington, VT
04.2017 - 10.2018
- Check the quality of raw or cooked food products to ensure that standards are met
- Writing, prepping, and preparing exclusive dinner and nightly specials menu
- Training and managing night line and crew
- Calculating food cost
- Creative thinking to increase profit Inspect supplies, equipment, or work areas to ensure conformance to established standards
Head chef
Grazers Restaurant
Williston, VT
09.2016 - 03.2017
- Order or requisition food or other supplies needed to ensure efficient operation.
- Inspect supplies, equipment, or work areas to ensure conformance to established standards.
- Supervise or coordinate activities of cooks or workers engaged in food preparation.
- Determine how food should be presented and create decorative food displays.
- Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
- Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
- Recruit and hire staff, such as cooks and other kitchen workers.
- Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets.
- Demonstrate new cooking techniques or equipment to staff.
- Arrange for equipment purchases or repairs.
- Meet with sales representatives to negotiate prices or order supplies.
Line Cook
Trattoria Delia
Burlington, VT
07.2016 - 10.2016
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Season and cook food according to recipes or personal judgment and experience.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
Sous Chef
Grazers Restaurant LLC
Williston, VT
09.2015 - 07.2016
- Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.
- Coordinate and supervise work of kitchen staff.
- Substitute for or assist other cooks during emergencies or rush periods.
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
Grill / Prep / Caterer
Leunig's Bistro
Burlington, VT
06.2013 - 12.2015
- Season and cook food according to recipes or personal judgment and experience.
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
- Portion, arrange, and garnish food, and serve food to waiters or patrons.
- Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
- Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.
- Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
- Substitute for or assist other cooks during emergencies or rush periods.
- Butcher and dress animals, fowl, or shellfish, or cut and bone meat prior to cooking.
Lead line cook/ certified trainer
Perkins Restaurant & Bakery
Plattsburgh, NY
07.2012 - 07.2013
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
- Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
- Substitute for or assist other cooks during emergencies or rush periods.
- Bake breads, rolls, cakes, and pastries.
Education
High School Diploma -
Seton Catholic Central School
01-2008
Skills
- Team building
- Product/ Service Sales
- Time Management & Critical Thinking
- Logistics
- Complex Problem Solving
- Training
- Profit Conscious
- Business Oriented
Timeline
Head Mentor of the Seacoast
Cellular Sales Verizon
05.2024 - 08.2026
Salesperson
Granite Hyundai
07.2023 - 05.2024
Lead Prep Cook / Commissary Driver
Ohana Kitchen Poke
11.2021 - 07.2023
Line Cook
The Carriage House
08.2020 - 06.2021
Sous Chef
The Bungalow Club
04.2019 - 04.2020
Cook/ Executive Chef
The Railpenny Tavern
10.2018 - 03.2019
Executive Sous Chef
Vermont National Country Club
04.2017 - 10.2018
Head chef
Grazers Restaurant
09.2016 - 03.2017
Line Cook
Trattoria Delia
07.2016 - 10.2016
Sous Chef
Grazers Restaurant LLC
09.2015 - 07.2016
Grill / Prep / Caterer
Leunig's Bistro
06.2013 - 12.2015
Lead line cook/ certified trainer
Perkins Restaurant & Bakery
07.2012 - 07.2013
High School Diploma -
Seton Catholic Central School