Robert Lawton
Sandusky,OH
Summary
Highly organized and motivated individual with a strong desire to leverage time management and organizational skills. Seeking entry-level opportunities to develop skills and contribute to company growth. Known for being a motivational leader and adept problem-solver with advanced supervisory, team building, and customer service abilities. Proven track record of implementing positive changes to enhance company success. Committed to utilizing training, monitoring, and morale-building strategies to optimize employee engagement and performance levels.
Overview
20
20
years of professional experience
Work History
Retail Sales Associate
T-Mobile
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Driver/Cook
Huron Pizza House
04.2022 - Current
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Delivered goods and products to customer on time and in excellent condition.
Kitchen Manager
Main Street Tavern
08.2020 - 11.2021
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Received, organized and rotated paper goods and food ingredients.
- Trained employees on cooking techniques, safety standards and performance strategies.
Kitchen Manager
Danny Boys Restaurant And Pizzeria
12.2016 - 08.2020
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
- Measured business levels and forecasted trends to better align supplies and employee scheduling for optimum coverage.
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Driver
Chet and Matt's Pizza
05.2015 - 12.2016
- Delivered goods and services to customers on time and in excellent condition.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Delivered customer orders and collected payments to keep accounts current.
- Planned and executed efficient routes to optimize time and fuel costs.
Manager
Pizza Brothers
02.2014 - 05.2015
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Merchandise Associate
Anderson Merchandisers, LLC
09.2013 - 01.2014
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Constructed aisle displays and arranged end caps to promote specific products.
Cook
Main Street Tavern
11.2012 - 09.2013
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
Night Auditor
Choice Hotels
05.2012 - 11.2012
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assisted hotel guests with check in and out procedures courteously.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Documented wake-up requests and set up automatic calls in system.
- Completed nightly updates to hotel rates and individual room charges.
- Maintained cleanliness of bathrooms, lobby and front desk.
- Maintained well-stocked and presentable complementary food and beverage station.
- Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
- Monitored reservations to track incoming parties and special events.
Driver
Pizza Hut
09.2011 - 05.2012
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Achieved consistently high customer scores due to exceptional service.
- Secured merchandise, avoiding damage during transportation.
- Delivered customer orders and collected payments to keep accounts current.
Press Operator
Bellevue Manufacturing
04.2011 - 09.2011
- Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
- Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
- Inspected printed products for clarity, color accuracy and conformance to provided specifications.
- Prepared pallets by following prescribed stacking arrangements and properly tagging.
- Loaded raw materials into press machines, identifying proper materials and adjusting machine calibrations to achieve proper fit and prevent jams and other processing errors.
- Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
- Cleaned machines between production operations and after shifts, using air hoses, chemical cleaners and pressure washers to prevent buildup and maintain good functioning condition.
Sales Associate
The Exchange
04.2009 - 10.2010
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Bouncer
Park Street Patio
09.2008 - 04.2009
- Resolved conflicts and restrained patrons from getting into fights.
- Verified IDs for legal age prior to admission into premises.
- Confirmed people were not visibly intoxicated prior to entering premises.
- Refused admission to known troublemakers.
- Administered crowd control and broke up disturbances without appearing threatening or intimidating.
- Planned comprehensive security plans with security team to provide optimal security coverage of establishment.
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Server
Lyman Harbor
04.2008 - 09.2008
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Arcade Attendant
Great Wolf Lodge Resort
01.2006 - 06.2007
- Assisted with ticket redemption and provided prize selection to customers.
- Communicated proactively with guests to troubleshoot problems and provide guidance for arcade equipment.
- Operated cash register, following cash-handling procedures to finalize arcade purchases.
- Tracked prize inventory, replenishing stock.
- Reported game malfunctions promptly to maintenance department to decrease machine downtime.
- Performed daily upkeep and cleaning of game room components.
Lifeguard
Kalahari Resorts Sandusky
05.2005 - 10.2005
- Watched over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed sections of assigned water zone of responsibility.
- Adhered strictly to emergency action plans.
Education
High School Diploma -
Perkins High School
Sandusky, OH06.2007
Some College - Business Management
University of Toledo
Toledo, OHSkills
- Customer Service
- Problem-Solving
- Verbal and Written Communication
- Friendly and Outgoing
- Data entry
- Cash handling
- Point-of-sale system
- Flexible schedule
- Microsoft Suite capable
Timeline
Retail Sales Associate
T-Mobile
10.2024 - Current
Driver/Cook
Huron Pizza House
04.2022 - Current
Kitchen Manager
Main Street Tavern
08.2020 - 11.2021
Kitchen Manager
Danny Boys Restaurant And Pizzeria
12.2016 - 08.2020
Driver
Chet and Matt's Pizza
05.2015 - 12.2016
Manager
Pizza Brothers
02.2014 - 05.2015
Merchandise Associate
Anderson Merchandisers, LLC
09.2013 - 01.2014
Cook
Main Street Tavern
11.2012 - 09.2013
Night Auditor
Choice Hotels
05.2012 - 11.2012
Driver
Pizza Hut
09.2011 - 05.2012
Press Operator
Bellevue Manufacturing
04.2011 - 09.2011
Sales Associate
The Exchange
04.2009 - 10.2010
Bouncer
Park Street Patio
09.2008 - 04.2009
Server
Lyman Harbor
04.2008 - 09.2008
Arcade Attendant
Great Wolf Lodge Resort
01.2006 - 06.2007
Lifeguard
Kalahari Resorts Sandusky
05.2005 - 10.2005
Some College - Business Management
University of Toledo
High School Diploma -
Perkins High School
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