Robert L. Clark

Results-focused, highly motivated professional with extensive experience in relationship building and achievement of performance-based metrics. Known for out-of-the-box thinking, high performance, competitive spirit, team-centered and optimistic mindset. 6 month trending 2M in sales - outside sales hunter- project management - operations management- cradle to grave customer support-outsourcing - data sourcing - partner sourcing

• Proposed innovative ideas and solutions that improved team outcomes and performance metrics.
• Executed day-to-day duties with accuracy and efficiency, ensuring operational continuity.
• Collaborated with diverse coworkers to meet team objectives, resolving product and service-related issues.

• Developed B2B partnerships, achieving sales exceeding $4M across multiple services and products.
• Cultivated long-term client relationships through persuasive communication and tailored logistics strategies.
• Cultivated long-term relationships through persuasive communication and customized logistics strategies.
• Collaborated cross-functionally with freight scheduling and bidding teams to align with varied customer needs regarding carrier capabilities, ensuring competitive pricing and timely delivery.
• Coordinated operations and carrier teams to optimize route planning and load efficiency, enhancing on-time delivery and managing costs.
• Oversaw shipment performance and addressed service issues to uphold delivery standards and client satisfaction.
• Utilized CRM and TMS platforms for tracking freight movement, managing client communications, and supporting internal reporting.
• Developed strategies with cross-functional teams to initiate new lead generation, increasing client sales by 25% while providing solutions-oriented support.
• Consulted on comprehensive full-service solutions for FTL, LTL, flatbed, dry van, temperature-controlled, and auto shipping.

• Generated new business through strategic outbound communications and networking, delivering tailored freight solutions across FTL, RFTL, LTL, and rail to meet client needs.
• Generated new business through strategic outbound communications and networking, delivering freight solutions across FTL, RFTL, LTL, and rail.
• Established client trust through proactive communication and insights on cost-saving opportunities, ensuring timely updates throughout freight delivery.

• Led recruitment and retention of client relationships, driving top performance in ancillary product sales and success of promotional events.
• Led strategic initiatives to enhance member engagement and satisfaction.
• Directed operational activities across multiple facilities to ensure service excellence.
• Managed staff training programs to improve service quality and team performance.

• Conducted consultations with customers to identify needs and recommend appropriate products.
• Managed customer inquiries and provided product information effectively.
• Built relationships with clients to enhance customer satisfaction and loyalty.
• Processed sales orders and ensured timely fulfillment of customer requests.

• Supported outside sales representatives across North America by facilitating communication and coordinating resources.
• Managed customer inquiries and provided product information effectively.
• Processed sales orders and ensured timely fulfillment of customer requests.
• Collaborated with marketing to develop promotional materials for product offerings.

• Recruited and managed client relationships, achieving top performance in ancillary product sales and promotional events.
• Worked at Norwest Athletic Club; 2003-06
• Developed training programs for diverse fitness and wellness services.
• Led workshops to enhance staff knowledge and customer engagement strategies.
• Coordinated onboarding processes for new trainers and support staff.