Robert Leahey
Torrance,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Conducted in store Sales as well as Parts pick up and delivery utilizing a company provided vehicle.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Diligent Contractor's Assistant with 15 years of experience assisting in remodeling and building projects, including carpentry, roofing, masonry and tile work. Reliable and punctual individual commended for assisting in completion of projects. In-depth knowledge of job-related tools and construction and remodeling techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Event Staff Security
CSC Security
City of Los Angeles, CA
03.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
Associate
Auto Zone
Torrance, CA
02.2022 - 08.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Provided quotes to customers for purchase of products.
- Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Gathered, organized and input information into digital database.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Electron Dynamic Division
Hughes Aircraft
Lomita, CA
02.1980 - 10.1984
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Education
Bachelor of Arts - Special Ed And Elementary Education
03.1979
Skills
- File and Records Management
- Verbal and Written Communication
- Patient Evaluation
- Attention to Detail
- Customer Service
- Job Assignments
- Stockroom Management
- Cash Register Systems
Accomplishments
Universal Air Conditioning and refrigeration Certificate
California Steelhead and Salmon outfitter and Guide service licensed and bonded
Loss Prevention security and staffing events
Special Education and Elementary education teacher
Advanced Studio Ceramics
Certification
- Universal Refrigeration License - 2001
- California State guard card, CSC - March 2019 - Present
- Bay Valley Security Security staff - March 2019
- Bachelor of Arts in Special Education and Elementary Education - University of Northern Colorado
Timeline
Associate - Auto Zone
02.2022 - 08.2022
Event Staff Security - CSC Security
03.2019 - Current
Electron Dynamic Division - Hughes Aircraft
02.1980 - 10.1984
University of Northern Colorado - Bachelor of Arts, Special Ed And Elementary Education
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