Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Lee

Wilburton,OK

Summary

Dynamic General Manager with a proven track record at Dobbers Roadhouse, excelling in operations management and team building. Spearheaded strategies that drove year-over-year business growth while enhancing customer relations. Adept at inventory control and fostering a collaborative work environment, ensuring high employee satisfaction and operational efficiency.

Overview

23
23
years of professional experience

Work History

General Manager

Lee's Food Service
05.2025 - Current
  • Developed understanding of operational processes and best practices in management.
  • Assisted in coordinating daily operations to enhance efficiency and workflow.
  • Gained experience in staff scheduling and resource allocation for optimal productivity.
  • Supported implementation of company policies and procedures across departments.

General Manager

Dobbers Roadhouse
05.2021 - 02.2025
  • Engaged in team meetings to contribute ideas for process improvement initiatives.
  • Learned to analyze performance metrics to identify areas for enhancement.
  • Collaborated with cross-functional teams to ensure alignment on project goals.
  • Adapted quickly to new systems and technologies relevant to management functions.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Purchasing Associate.

Franklin Electric
08.2011 - 05.2022
  • Assisted in processing purchase orders and maintaining accurate inventory records.
  • Collaborated with suppliers to ensure timely delivery of materials and components.
  • Analyzed market trends to identify cost-saving opportunities and optimize purchasing decisions.
  • Supported cross-functional teams by providing purchasing insights for project planning.
  • Monitored supplier performance to ensure compliance with quality standards and delivery timelines.
  • Developed and maintained effective relationships with vendors to facilitate negotiations.
  • Streamlined procurement processes, enhancing efficiency in order management systems.
  • Trained new team members on purchasing procedures and software tools for operational effectiveness.
  • Prepared comprehensive reports detailing purchasing activities, trends, and areas for improvement.
  • Participated in regular training sessions to stay current on best practices in procurement management.
  • Minimized stockouts through proactive monitoring of inventory levels and close coordination with suppliers.
  • Developed strong supplier relationships through clear communication and adherence to agreed-upon terms.
  • Achieved cost savings with strategic sourcing initiatives, identifying alternative suppliers and negotiating better pricing.

Service Technician

Jim Wynn Inc
01.2006 - 03.2011
  • Diagnosed and repaired mechanical issues in equipment, ensuring optimal performance and reliability.
  • Conducted routine maintenance checks on machinery to prevent breakdowns and extend equipment lifespan.
  • Assisted customers with troubleshooting technical problems, providing effective solutions promptly.
  • Collaborated with team members to streamline service processes, enhancing overall operational efficiency.
  • Maintained accurate records of service activities, ensuring compliance with company standards and regulations.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.

Shipping and Receiving

Met-al Inc.
01.2003 - 01.2006
  • Streamlined shipping and receiving processes by implementing an efficient inventory management system.
  • Handled shipping and receiving duties, organizing shipments efficiently for timely delivery to customers.
  • Coordinated with other departments such as shipping and receiving teams for smooth handling of inbound/outbound shipments.
  • Improved order fulfillment rates through thorough coordination with shipping and receiving departments.
  • Followed shipping and receiving procedures for goods and materials.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Managed shipping and receiving processes efficiently, verifying incoming shipments against purchase orders and invoices.
  • Coordinated the shipping and receiving process, ensuring accurate documentation and timely delivery of goods to customers.

Education

Oklahoma State High School
McAlester, OK
12.2005

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Staff management
  • Customer relations
  • Inventory control
  • Goal setting
  • Verbal and written communication
  • Administrative skills

Timeline

General Manager

Lee's Food Service
05.2025 - Current

General Manager

Dobbers Roadhouse
05.2021 - 02.2025

Purchasing Associate.

Franklin Electric
08.2011 - 05.2022

Service Technician

Jim Wynn Inc
01.2006 - 03.2011

Shipping and Receiving

Met-al Inc.
01.2003 - 01.2006

Oklahoma State High School

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