Robert Leon
Riverside,CA
Summary
Highly motivated professional with 27 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
27
27
years of professional experience
Work History
Owner/Digital Entrepreneur
RL Website Designs
Riverside, CA
07.2011 - Current
- Design, build and maintain web sites using authoring or scripted languages, content creation tools and digital media.
- Perform or direct web site updates.
- Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices or operating systems.
- Maintain understanding of current web technologies or programming practices through continuing education, reading, or participating in professional workshops or groups.
- Renew domain name registrations.
- Communicate with network personnel or web site hosting agencies to address hardware or software issues affecting websites.
- Register websites with search engines to increase website traffic.
- Formulate, direct and coordinate marketing activities to promote products and services.
Associate Manager
Catholic Society of Evangelists
Grand Terrace, CA
01.2003 - Current
- Established relationships with new members and advised as spiritual director.
- Facilitated new members in spiritual growth and religious studies.
- Recommended educational tools and resources while growing our client base through service and community.
- Managed product inventory and fulfilled client orders.
- Built and maintained the organization's website and online marketing campaigns.
- Led in community outreach and directed organization's charitable works.
- Managed, directed and operated all aspects of a religious non-profit organization.
Package Delivery Driver
UPS United Postal Services
Riverside, CA
10.2018 - 01.2019
- Sort packages for delivery, arranging it in delivery sequence.
- Load and unload delivery vehicle. Verify the concerns of inventory loads against shipping papers.
- Deliver packages to residences and business establishments along specified routes.
- Return to the UPS hub with packages collected from home and/or businesses.
- Leave notices telling patrons where to collect packages that could not be delivered.
- Turn in money and receipts collected along delivery routes.
- Maintain accurate records of deliveries.
- Obey traffic laws and follow established traffic and transportation procedures.
- Customer Service
Service Representative
CSA Carolina Sales Associates
Charlotte, NC
02.2006 - 07.2011
- Responsible for completing all assigned merchandising resets and service related projects.
- Responsible for building displays, processing damaged products, rotating and pricing stock, resolving project issues or questions, checking third party work completion, and providing proof of project completion.
- Setting and maintaining intended planogram designs, organizing top-stock to merchandising standards, ensuring displays are properly functioning, clean, priced, down-stocked, front-facing and detailed.
Shipping and Receiving Lead
Home Depot
Corona, CA
01.2003 - 01.2006
- Examine shipment contents and compare with records such as manifests, in voices, or orders to verify accuracy.
- Deliver or route materials to departments using hand truck, pallet jack and sorting bins.
- Forklift Operator (battery and propane). Stand up Reach Forklift. Slip-sheet Forklift. Cherry Picker. Electric Pallet Jack. Pallet Jack.
- Maintenance and safety check all equipment.
- Stock and down stock inventory, supplies and merchandise.
General Manager
Domino's Pizza
Riverside, CA
03.1997 - 01.2003
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in cooking and dining facilities.
- Schedule staff hours and assign duties.
- Establish standards for personnel performance and customer service.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Count money and make bank deposits.
- Order and purchase equipment and supplies.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories, and keep inventory records.
- Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure food is prepared and presented in an acceptable manner.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in cooking and dining facilities.
Education
Certification - Electrical Technology
SJVC Career College
Riverside06-2012
Skills
- Business Management
- Budget Administration
- Marketing Tactics
- Operations Management
- Project Management
- Sales Oversight
- Design Coordination
- Sales Leadership
- Business Marketing
- Verbal and Written Communication
- Hiring and Staffing
- Human Resources
- Product Branding
- Business Planning
- Client Service
- Relationship Building
- Team Oversight
- Loading and Unloading
- Pallet Jack Operation
- Warehouse Safety
- Warehouse Operations
- Freight Management
- Order Fulfillment
- Document Preparation
- Quality Control
- Shipment Inspection
- Equipment Calibration
- Freight Labeling
- Safety Compliance
- Forklift Operation
- Conveyor Operation
- Contents Verification
- Records Management
- Package Preparation
- Postage Calculation
- Box and Container Packing
- Cargo Loading
- Damage Identification and Reporting
- Time Management
- Inventory Counts
- Microsoft Office
- Materials Handling
- Storage and Supply Management
- Critical Thinking
Additional Information
- 2013-2015, Ronald McDonald House, Loma Linda University Children's Hospital. Volunteered to help families of terminally ill children undergoing treatments. The Inland Empire Ronald McDonald house is open to families of children who are hospitalized and undergoing treatment and/or receiving treatment on an outpatient basis at Loma Linda University Children's Hospital and other area hospitals.
References
References available upon request.
Timeline
Package Delivery Driver
UPS United Postal Services
10.2018 - 01.2019
Owner/Digital Entrepreneur
RL Website Designs
07.2011 - Current
Service Representative
CSA Carolina Sales Associates
02.2006 - 07.2011
Associate Manager
Catholic Society of Evangelists
01.2003 - Current
Shipping and Receiving Lead
Home Depot
01.2003 - 01.2006
General Manager
Domino's Pizza
03.1997 - 01.2003
Certification - Electrical Technology
SJVC Career College
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