Robert Lewis
Woodbridge
Summary
Results-driven professional skilled in communication and collaboration. Proven ability to deliver exceptional customer service while providing efficient work. Ready to leverage problem-solving skills to drive operational efficiency and client satisfaction. Works very well in team environments with a common goal between the team.
Overview
8
8
years of professional experience
Work History
SELF EMPLOYED
PROPGODROB LLC
Woodbridge, NJ
10.2022 - Current
- Excellent communication skills, both verbal and written.
- Daily sports consulting advice and tips.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Scotch Plains Department of Works
SPF DPW
Scotch Plains, NJ
07.2024 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel
Fanwood, NJ
03.2020 - 09.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed booking processes and coordinated client schedules to ensure seamless operations.
- Trained new staff on customer service protocols and company policies, fostering team development.
- Implemented feedback mechanisms to enhance service quality and client satisfaction levels.
- Assisted in maintaining facility standards by monitoring cleanliness and safety compliance.
- Collaborated with management to streamline processes, improving overall operational efficiency.
Pet Technician
K9 Resorts Daycare & Luxury Hotel
Fanwood, NJ
08.2018 - 03.2020
- Monitored animal health and behavior, ensuring well-being and prompt reporting of concerns.
- Administered preventive care and vaccinations, maintaining compliance with veterinary guidelines.
- Conducted routine grooming and cleaning, enhancing hygiene standards for pets in care.
- Assisted in training pet owners on proper care techniques and behavioral management strategies.
Basketball Referee
Ramapo College
Mahwah, NJ
09.2018 - 05.2019
- Officiated basketball games, ensuring adherence to rules and regulations.
- Collaborated with coaches and players to address game-related inquiries.
- Maintained composure during high-pressure situations, facilitating fair gameplay.
- Evaluated player performance and enforced sportsmanship standards consistently.
Education
No Degree - Business Management
Ramapo College of New Jersey
Mahwah, NJNo Degree - Business Management
Bloomfield College
Bloomfield, NJ06-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Organization and time management
- Time management
Accomplishments
.Promotion at K9 Resorts from Pet Technician to Customer Service Representative.
.NJAC Mens Basketball 1st Team. May 2019.
.NJAC Championship. April 2018.
.Ramapo Athlete Of The Year. May 2019.
Timeline
Scotch Plains Department of Works
SPF DPW
07.2024 - 10.2025
SELF EMPLOYED
PROPGODROB LLC
10.2022 - Current
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel
03.2020 - 09.2022
Basketball Referee
Ramapo College
09.2018 - 05.2019
Pet Technician
K9 Resorts Daycare & Luxury Hotel
08.2018 - 03.2020
No Degree - Business Management
Ramapo College of New Jersey
No Degree - Business Management
Bloomfield College