Robert Leypoldt

• Led team of up to 16 service technicians in field activities.
• Streamlined field operations for improved efficiency and reduced response times.
• Established strong relationships with clients, fostering long-term loyalty and repeat business.
• Maximized resource utilization by reallocating personnel based on workload demands and skillsets.
• Assessed operational needs and equipment availability to develop personnel schedules and assignments.
• Reduced time to complete service calls and expertly retained key customers.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
• Managed a team of technicians, providing support and guidance for professional development.
• Increased team productivity with effective scheduling and resource allocation.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

• Orchestrate all routing and scheduling of deliveries including ensuring regular maintenance of trucks to ensure DOT compliance.
• Manage administration of deliveries including confirmations and progress.
• Spearheaded hiring and training of new employees as well as disciplinary actions.
• Orchestrated the entire revamping of the dispatch side of the millwork division to be more efficient and cost-effective.

• Spearheaded all warehouse management tasks including routing truck fleets and orchestrating cycle counts and adjustments on a day-to-day basis.
• Organize driver reports and ensure uploading onto DQ system.
• Maintain accordance with and compliance with all safety regulations and policies.
• Manage incoming and outgoing materials as well as unloading and loading thereof in addition to signing surety of material received.
• Perform correct packaging of materials and arrange internal transfers through FedEx or Is2000 Freight.

• Directed new hire training and onboarding as well as promptly leading teams and arranging disciplinary action if necessary. Controlled material loaded by the company dock loading crew and ensured consistency and accuracy at all times. Orchestrated and maintained communication with trucks on DOT requirements in addition to managing and ensuring continual safety. Scheduled and routed all deliveries from Castle Rock through to Wellington while also monitoring status at all times. Respond to issues and provide suitable solutions.
• Collaborate effectively and closely with management to supervise 75% of the warehouse with provided tools and personnel to ensure enhanced efficiency and productivity.
• Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
• Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.

Managed calls and emails according to highest priority in addition to organizing all daily and monthly fleet vehicles to meet DOT requirements and ensure the safety of employees. Orchestrated scheduling, routing, and invoicing of loads going out every day in addition to conducting regular quality assurance checks. Ensured inputting of both driver and load information into the DQ system for streamlining tracking and accuracy. Led and managed new teams in addition to providing training.

• Successfully managed a steady workload while simultaneously controlling several unexpected challenges every single day.

Strategically planned and prepared annual inventory adjustments and stock take on lost or damaged products in addition to crafting monthly DOG reports on products of four months or older with no sales. Managed day-to-day cycle counts of scheduled products based on A, B, and C rankings. Discovered damaged or lost products as well as actively collaborated with vendors regarding the attainment of RGA to have materials returned. Orchestrated all scheduling of freight and package pickup as well as managing purchasing processes of individual products as necessary.

• Obtained vast experience in balancing inventory in order to showcase losses and gains.

• Interior and exterior production of singles, doubles and sidelight units.
  Stocking, pulling and staging of material.
• Supervised a production crew ranging from 10-15 employees.
• Performed occasional service, installation, troubleshooting and repair of door units.
• Did price comparisons on parts and tools to fit within the budget guidelines
• Did all necessary repairs and maintenance of all door production machinery.
• Provided daily inputs to purchasing department to help maintain appropriate inventory levels for
  production.
• Maintained daily door reports, and data entry of door production on excel spread sheet.
• Overseeing of OSHA and safety related training, quality control and troubleshooting of product for
  customer satisfaction,