Summary

Overview

Work History

Education

Skills

Accomplishments

Certification

Languages

Timeline

Robert Libby

Lawrence,KS

Summary

Dynamic bartender with strong customer service skills and expertise in inventory management. Known for enhancing guest experiences through innovative cocktail creation and effective team leadership.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

years of professional experience

TIPS Certification / SafeServ Certification

Work History

Bartender /Stocking Lead

Oak View Group (OVG) KU Football, Basketball, Base

Lawrence, KS

07.2025 - Current

Mixed and served beverages efficiently, ensuring customer satisfaction and rapid service.
Maintained cleanliness and organization of bar area to comply with health and safety standards.
Assisted in inventory management by restocking supplies and monitoring usage levels.
Engaged with customers to build rapport and enhance their overall experience at the venue.
Adapted to high-pressure situations during busy events, maintaining composure while serving guests.
Handled cash transactions accurately, providing change while ensuring financial accountability.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender/ Customer Service

Sheridan's LLC / KC Chiefs

Leawood, KS

08.2015 - Current

Crafted and served diverse cocktails, ensuring customer satisfaction and repeat business.
Managed bar inventory, optimizing stock levels and minimizing waste.
Trained new bartenders on cocktail preparation and customer service protocols.
Led team in implementing new drink specials, enhancing menu offerings for clientele.

Bartender/Crew Trainer

Regal Staffing LLC

Kansas City, KS

05.2015 - 08.2023

Delivered exceptional customer service in high-volume bar environment.
Crafted innovative cocktails and maintained beverage inventory accuracy.
Trained new staff on mixology techniques and bar operations.
Streamlined drink preparation processes to enhance efficiency and speed.

Managing Partner / Bartender

Shorthorns

Lenexa, KS

10.2004 - 12.2008

Directed strategic planning initiatives to drive business growth and enhance market positioning.
Oversaw operational efficiency, implementing process improvements that increased productivity across departments.
Mentored junior partners, fostering professional development and enhancing team collaboration.
Analyzed market trends to inform decision-making and optimize service offerings.
Implemented financial strategies that strengthened profitability and improved budgeting processes.
Developed training programs aimed at improving employee performance and retention rates.
Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
Increased client base by implementing effective marketing strategies and fostering long-term relationships.

Bartender/Shift Supervisor

Plaza III The Steakhouse

Kansas City, MO

06.1994 - 11.2004

Supervised bar operations, ensuring compliance with health and safety regulations.
Trained and mentored new bartenders in cocktail preparation and customer service standards.
Developed innovative drink menus to enhance customer experience and drive sales.
Managed inventory control, reducing waste through effective stock management practices.