Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Lindsay

Pontiac

Overview

28
28
years of professional experience

Work History

Delivery Driver/Sales Associate

AutoZone
Pontiac
09.2022 - Current
  • Maintained accurate records of goods delivered and collected payments as required.
  • Navigated routes with relevant map programs and GPS systems.
  • Kept accurate logs of all deliveries and trips.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Presented order bills and collected payments for deliveries.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Notified customers of delays to decrease calls to support.
  • Processed shipment documents neatly and efficiently for each load.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Monitored fuel level throughout shift and refueled when necessary.

Correctional Officer

Illinois Department Of Corrections
Pontiac
02.1997 - 11.2020
  • Performed head counts, checking cells for missing inmates.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Supervised inmates during day-to-day activities.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Applied non-violent response tools and physical restraint during problematic situations.

Education

High School Diploma -

Cobden High School
Cobden, IL
05-1986

Some College (No Degree) - Criminal Justice

John A Logan College
Carterville, IL

Skills

  • Commercial driving
  • Multitasking and organization
  • Customer interaction
  • Teamwork and collaboration
  • Sales strategy development
  • Clean driving record
  • Adaptability and flexibility

References

References available upon request.

Timeline

Delivery Driver/Sales Associate

AutoZone
09.2022 - Current

Correctional Officer

Illinois Department Of Corrections
02.1997 - 11.2020

High School Diploma -

Cobden High School

Some College (No Degree) - Criminal Justice

John A Logan College

Similar Profiles

CREATE PROFILE
Robert Lindsay