Robert Linn
PHOENIX,AZ
Summary
Dynamic Sales Manager with a proven track record at Southern Carlson, excelling in strategic planning and customer relationship management. Expert in developing pricing strategies that drive revenue growth and enhance competitive positioning. Adept at building strong vendor relationships and resolving conflicts, fostering a collaborative environment that motivates teams to achieve ambitious sales targets.
Overview
20
20
years of professional experience
Work History
Sales Manager
Southern Carlson
Phoenix, AZ
07.2016 - Current
- Executed strategic sales plans to expand customer base and revenue.
- Established relationships with key clients, while maintaining existing customer base.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Created and presented monthly reports to management on sales performance.
- Coached, developed and motivated team to achieve revenue goals.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Identified and developed new markets for products or services.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Management/Sales
Alliance Hardware
Glendale, USA
07.2013 - 07.2016
- Management/sales with great customer relation
- Purchasing and vendor relations
- All functions in Starting of Hardware division
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
CSR / Inside Sales
White Cap
PHX, USA
01.2012 - 07.2013
- Invoicing and billing of orders
- Worked front counter and Warehouse I pull all customers product they needed per plans
Delivery Driver/Installer
InterTech
PHX, USA
03.2010 - 01.2012
- IT Support for well known Corporations
- Worked with cat5, cat6 and fiber drops
CSR / Inside Sales / Warehouse
Carlson Systems LLC
PHX & Gilbert, USA
07.2005 - 01.2010
- Open/closed store
- Worked front counter and Warehouse I pulled all customers product they needed per plans
- Handled all special hanger ordering
- Maintained customer accounts along with customer relations
Education
H.S -
Dwight D. Eisenhower
Blue Island, ILSkills
- Sales forecasting
- Customer relationship management
- Strategic planning
- Pricing strategy
- Sales presentations
- Vendor negotiation
- Problem solving
- Inventory management
- Conflict resolution
- Revenue growth
- Active listening
- Task prioritization
- Attention to detail
- Verbal and written communication
- Multitasking
- Distributor Relationships
- Salesforce
- Relationship building
- Organizational skills
- Adaptability and flexibility
Accomplishments
- Employee of the Year, Carlson Systems, 12/01/05
- Outstanding Performance, Carlson Systems, 12/01/06
- Customer Service of the Year, Carlson Systems, 12/01/07
- Outstanding Achievement, Carlson Systems, 12/01/08
Timeline
Sales Manager
Southern Carlson
07.2016 - Current
Management/Sales
Alliance Hardware
07.2013 - 07.2016
CSR / Inside Sales
White Cap
01.2012 - 07.2013
Delivery Driver/Installer
InterTech
03.2010 - 01.2012
CSR / Inside Sales / Warehouse
Carlson Systems LLC
07.2005 - 01.2010
H.S -
Dwight D. Eisenhower
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