Robert Listrom

· Safety Program Leadership:

o Scheduled monthly meetings with production managers from all locations to discuss key safety topics for weekly team meetings.

o Led monthly safety discussions during production and sales team meetings, focusing on ladder and fall safety.

o Established a safety committee with volunteers from various company departments to address safety concerns and review accidents (vehicle or personnel).

o Performed job site inspections to ensure safety standards were being followed, issuing verbal warnings, written warnings, or fines for non-compliance.

o Managed OSHA 10 certification for new employees and forklift/truck certifications as needed.

· Asset Vehicle Fleet Management:

o Tracked all company vehicles and trailers for maintenance and scheduled repairs.

o Coordinated with Ford’s mobile team for field recall services to minimize downtime for job supervisors.

o Oversaw monthly asset inspections and ensure that all production managers uploaded results for review.

o Managed service center appointments for major asset repairs, including tires, windshields.

o Conducted DOT inspections and driving courses for new drivers, and reviewed onboard camera footage to assess any accidents for potential disciplinary action.

· Service Call Management: Tracked and scheduled service calls for roofing and siding projects.

o Contacted homeowners to discuss details and schedule time for repairs or corrections.

o Coordinated with service technicians or crews to schedule and complete necessary repairs.

o Managed material delivery and ensured that post-service follow-up was done to confirm customer satisfaction.

o Removed completed service calls from tracker spreadsheets and moved them to completed status.

o Discuss progress with upper management.

· Retail Estimating (Feb 2023 – Legacy Retail Division Launch):

o Collaborated with sales reps to gather necessary information for estimates and acquire any drone photos if necessary of higher elevations.

o Contacted homeowners to schedule meetings and present final cost estimates for materials and labor.

o Coordinated job site visits with homeowners, techs, or crews, and followed up with detailed emails.

o Ordered and managed material deliveries to ensure timely project completion.

· Team Leadership:

o Held weekly service team meetings to address upcoming issues, safety topics, and company core values.

o Conducted one-on-one meetings with service technicians to discuss performance, personal growth, and any concerns.

· Inventory Management: Conducted detailed inventory checks of siding and roofing materials to ensure proper quantities and confirm no damage before work began.

· Crew Coordination: Met with the crew to review project details and place the necessary permits at job locations.

· Homeowner Interaction: Met with homeowners (HO) to discuss project specifics, verify material color choices, and address any concerns or changes.

· Take detailed before photos with a drone of higher elevations.

· Mid-Day Inspections: Conducted job site walk-throughs with subs and homeowners (if available), ensuring any concerns were resolved and necessary changes were made.

o Communicated with homeowners through phone, text, or email if they were unavailable to provide updates.

o Take mid-day inspection photos with a drone.

· End-of-Job Quality Control: Completed a QC inspection with the homeowner (if available), documenting any corrections needed.

o Managed leftover materials, arranged for supplier pick-up, and scheduled city inspections.

o Take final photos of completed projects with a drone

o Submitted mid-build pictures to the city if required.