Robert L. King
Las Vegas,NV
Summary
Reliable, dedicated professional that has an ambition to succeed in any environment. Extensive management experience in both restaurant and retail environments. Strong problem-solving skills, quick learner, team player, and efficient worker.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
Work History
Food & Beverage Relief Manager
Treasure Island Casino
10.2024 - Current
- Supervised daily food and beverage operations, ensuring adherence to quality standards and health regulations.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels and placed orders to maintain optimal stock for food and beverage services.
- Developed and implemented promotional strategies to increase beverage sales and enhance guest experiences.
- Handled guest complaints and feedback, aiming for immediate resolution to enhance overall satisfaction.
- Monitored labor costs and adjusted scheduling to align with business needs and budgetary constraints.
- Reviewed financial reports to analyze profitability and identify areas for improvement.
Assistant Manager
Applebee’s
06.2019 - Current
- Responsible for FOH operations: Customer service, driving sales, up-selling, cash management, training and hiring of new employees.
Associate Manager
TGI Friday’s
08.2015 - 06.2019
- Responsible for FOH operations: Customer service, driving sales, up-selling, cash management, training and hiring of new employees.
General Manager
Chili’s Bar and Grill
07.2017 - 01.2018
- Responsible for all aspects of a $2.5 million restaurant: P&L Analysis, inventory management, hiring, training, developing, analyzing business, and driving sales.
General Manager
Byrne Dairy
03.2016 - 07.2017
- Responsible for all aspects of a convenience store: Hiring, training, payroll, sales, inventory control, and customer service.
Assistant Store Leader
Kate Spade of New York
08.2015 - 01.2016
- Responsible for driving sales, training and developing top talent for a high-volume store.
Category Manager
Victoria’s Secret
10.2013 - 06.2015
Co-Manager
2b Bebe
07.2011 - 09.2013
Store Manager
Sugar Factor Mirage
03.2011 - 06.2011
Store Manager
Lucky Brand Jeans
09.2009 - 03.2011
Assistant Manager
Fallas Paredes
03.2009 - 09.2009
Route Manager
Schwan’s Services
07.2008 - 03.2009
Assistant Manager
American Eagle Outfitters
07.2007 - 07.2008
Assistant Manager
The Children’s Place
07.2006 - 07.2007
Education
Associate’s Degree - Marketing and Business Management
Bryant & Stratton Business Institute
01.1994
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Strategic planning
- Operations management
Timeline
Food & Beverage Relief Manager
Treasure Island Casino
10.2024 - Current
Assistant Manager
Applebee’s
06.2019 - Current
General Manager
Chili’s Bar and Grill
07.2017 - 01.2018
General Manager
Byrne Dairy
03.2016 - 07.2017
Associate Manager
TGI Friday’s
08.2015 - 06.2019
Assistant Store Leader
Kate Spade of New York
08.2015 - 01.2016
Category Manager
Victoria’s Secret
10.2013 - 06.2015
Co-Manager
2b Bebe
07.2011 - 09.2013
Store Manager
Sugar Factor Mirage
03.2011 - 06.2011
Store Manager
Lucky Brand Jeans
09.2009 - 03.2011
Assistant Manager
Fallas Paredes
03.2009 - 09.2009
Route Manager
Schwan’s Services
07.2008 - 03.2009
Assistant Manager
American Eagle Outfitters
07.2007 - 07.2008
Assistant Manager
The Children’s Place
07.2006 - 07.2007
Associate’s Degree - Marketing and Business Management
Bryant & Stratton Business Institute