Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Robert L. Last

Waukee

Summary

Dynamic professional with a proven track record at OSL, leading teams to achieve consistent growth and profitability. Skilled in sales leadership and project coordination, I foster high-performance cultures that drive results. My expertise in budget management and employee retention has contributed to significant team success and operational excellence.

Overview

37
37
years of professional experience

Work History

Assistant Coach

Waukee Northwest High School
Waukee
01.2023 - Current
  • Assisted Tom Kopatich in achieving undefeated record of nine wins and zero losses for Freshman Football.
  • Collaborated with Eric Petterson to develop defensive strategies for Freshman Baseball.
  • Adapted coaching techniques to enhance performance across various positions for team success.

Route Driver

MDS-RX
Des Moines
01.2022 - Current
  • Delivered pharmaceutical products across Iowa, covering an average of 300 miles nightly with eight stops.
  • Maintained availability for urgent STAT deliveries to long-term care facilities in Iowa and Minnesota.
  • Executed timely transportation of medications to ensure uninterrupted patient care.

DISTRICT MANAGER

OSL
Des Moines
01.2020 - 01.2022
  • Directed a team of 40 sales representatives and 16 Team Leads across 16 Iowa locations for cell phone sales.
  • Achieved consistent ranking of third or higher in Midwest region for growth and profitability.
  • Cultivated high-performance culture that drove continuous improvement in sales metrics.
  • Implemented training programs to enhance product knowledge and sales techniques, boosting team performance.

STORE MANAGER

U.S. Cellular
Des Moines
01.2019 - 01.2020
  • Led two teams in Waukee, IA and Winterset, IA, enhancing overall performance.
  • Transformed Waukee center from lowest profitability to third place in 11-store district.
  • Stabilized Winterset team following departure of two senior members.
  • Developed and implemented comprehensive recruiting, hiring, and training program.

INSIDE SALES MANAGER

INTOXALOCK
Des Moines
01.2014 - 01.2019
  • Led a team of 12-15 sales representatives in high-volume call center, achieving over 100 new accounts daily.
  • Assisted in onboarding supervisors and sales representatives through comprehensive virtual training programs.
  • Redesigned sales training process, resulting in 33% annual growth for five consecutive years with low turnover of 10%.
  • Developed and implemented effective sales strategy that consistently met all KPIs over five years.

DISTRICT MANAGER

AARONS SALES AND LEASE
Des Moines
01.2004 - 01.2014
  • Oversaw 20 rent-to-own stores across Iowa, Nebraska, and Florida with full accountability for $15 million P&L.
  • Attracted, hired, trained, and retained local sales talent to drive performance.
  • Negotiated property leases and managed legal matters, including contracts and litigation.
  • Facilitated growth from seven to 51 stores within five years.
  • Achieved 25% profit margins annually and developed comprehensive sales training plan for all stores.

MARKET MANAGER

RENT-A-CENTER
01.1999 - 01.2004
  • Oversaw eight stores in Central Iowa, managing all facets of regional P&L.
  • Drove fifth smallest region to second most profitable in two years.

YEOMAN 2ND CLASS

UNITED STATES NAVY
01.1989 - 01.1993
  • Coordinated TAD operations, arranging travel and course assignments for training attendees across duty stations.
  • Achieved Sailor of the Quarter recognition in first quarter 1990.
  • Youngest individual to lead TAD Department for COMRESPATWINGLANT.
  • Secured top ranking in initial promotion cycle to E-4 within U.S. Navy.
  • Promoted to E-5 within four years, demonstrating exceptional performance and dedication.

Education

State Of Iowa Coaching Authorization -

DMACC
Ankeny, IA
01.2023

Non-Commissioned Officer Military Leadership Course -

United States Naval War College
Newport, RI
01.1992

Basic Accounting Course -

Harvard University
Boston, MA
01.1992

UNITED STATES NAVY YEOMAN "A" SCHOOL -

UNITED STATES NAVY YEOMAN "A" SCHOOL
Meridian, MS
01.1989

DIPLOMA -

Northwood-Kensett High School
Northwood, IA
01.1987

Skills

  • Microsoft Office suite
  • Leadership development
  • Project coordination
  • Logistics management
  • Budget management
  • Profit and loss analysis
  • Sales leadership
  • Public speaking
  • Customer relationship management
  • Recruitment strategies
  • Employee retention
  • Coaching certification
  • CPR certification
  • EAD certification

Military Service

United States Navy, E5 (YN2/AW)

Timeline

Assistant Coach

Waukee Northwest High School
01.2023 - Current

Route Driver

MDS-RX
01.2022 - Current

DISTRICT MANAGER

OSL
01.2020 - 01.2022

STORE MANAGER

U.S. Cellular
01.2019 - 01.2020

INSIDE SALES MANAGER

INTOXALOCK
01.2014 - 01.2019

DISTRICT MANAGER

AARONS SALES AND LEASE
01.2004 - 01.2014

MARKET MANAGER

RENT-A-CENTER
01.1999 - 01.2004

YEOMAN 2ND CLASS

UNITED STATES NAVY
01.1989 - 01.1993

State Of Iowa Coaching Authorization -

DMACC

Non-Commissioned Officer Military Leadership Course -

United States Naval War College

Basic Accounting Course -

Harvard University

UNITED STATES NAVY YEOMAN "A" SCHOOL -

UNITED STATES NAVY YEOMAN "A" SCHOOL

DIPLOMA -

Northwood-Kensett High School