Summary
Overview
Work History
Education
Skills
Timeline
Robert Long

Robert Long

Sales and Marketing
Little Rock,AR

Summary

Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased sales percentages and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Representative

Electronics Refurb & Resale
Benton , AR
02.2023 - 06.2024
  • Analyzed market trends to identify potential sales opportunities.
  • Generated new sales leads through cold calling and networking activities.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Negotiated pricing contracts with customers to maximize profits.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Identified opportunities for cross-selling additional products and services.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Negotiated deals and handled complaints or objections.
  • Upsold additional items based on customer interests and needs.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Computed purchases and received and processed cash or credit payment.

Warehouse Packer

Tysons
North Little Rock, AR
07.2022 - 12.2022
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
  • Stacked cartons onto appropriate pallets according to size and weight restrictions.
  • Weighed packages prior to shipping to ensure compliance with weight regulations.
  • Reported any damages or discrepancies observed during operations to supervisor.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Inspected finished product packaging for quality assurance before sending out orders.
  • Maintained a safe work environment by adhering to safety regulations at all times.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Outside Sales Representative

JP Roofing and Restoration
North Little Rock, AR
05.2022 - 10.2022
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Developed promotional materials such as brochures or flyers for marketing purposes.
  • Provided training sessions for new staff members on sales processes and procedures.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Created customized presentations for prospective clients based on their needs.
  • Generated leads through cold calling, networking events, referrals.
  • Conducted presentations and product demonstrations to potential clients.
  • Collaborated with other departments to complete sales transactions.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Utilized upselling techniques to maximize revenue.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Educated customers on product features and technical details to highlight benefits.
  • Developed dynamic sales presentations to build urgency with prospects.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Created a finance department and partnered with finance companies in order for company to offer financing options to the customer etc.

Outside Sales Representative (Windows)

Winchoice USA
Mountain Pine, AR
04.2021 - 05.2022
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Maintained an overall average of closing at 55% out of 12 appointments a week.
  • Maintained an up-to-date database of all customer information including contact details, purchase history.
  • Attended conferences and seminars related to the industry in order to keep abreast of new developments.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Provided expert product knowledge to clients while presenting products and services.
  • Coordinated with internal departments such as marketing, finance, operations on various initiatives related to sales operations.
  • Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.

Outside Sales Representative (Roofs)

Winchoice USA
Mountain Pine, AR
11.2018 - 10.2019
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Identified opportunities for cross-selling additional products and services.
  • Generated leads through cold calling, networking events, referrals.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Adhered strictly to all applicable laws governing business operations in assigned territory.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Demonstrated products to potential customers and answered questions to close sales.
  • Collaborated with other departments to complete sales transactions.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Listened to customer needs to identify and recommend best products and services.

Inside Sales Representative

Winchoice USA
Hot Springs , AR
11.2017 - 11.2018
  • Collaborated with other departments to ensure successful implementation of sales initiatives.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Leveraged computer system to input customer orders and pricing information.
  • Assisted in the development of sales materials, including brochures and online content.
  • Managed multiple sales projects simultaneously and met deadlines.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Reached and exceeded monthly sales targets through effective sales strategies and techniques.
  • Utilized CRM software to track sales progress and communicate with team members.
  • Participated in sales training and workshops to improve sales techniques and product knowledge.
  • Took inbound calls on headset, promoting products and services to secure new accounts.
  • Implemented sales promotions and discounts in collaboration with the marketing department.
  • Provided product information and demonstrations to customers via phone and online platforms.
  • Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
  • Negotiated prices and terms of sales and service agreements with clients.
  • Coordinated with the logistics team to ensure timely delivery of products.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Worked in every department including telemarketing/cold calling, internet leads, referrals, finance, and Inside Sales.
  • Was promoted 4 times in one year.

Education

Certification - Sales And Marketing Education

Jordan Stupar Academy, Online
06-2021

GED -

Tucker ACC, Tucker Ar,
04-2011

Skills

  • Territory sales
  • Sales closing
  • Sales expertise
  • Sales Presentations
  • B2B and B2C sales
  • CRM proficiency
  • Negotiation Tactics
  • Exceeds sales goals
  • Upselling and Cross Selling
  • Inside and outside sales
  • Contract Negotiations
  • Closing Techniques
  • Interpersonal communication skills
  • Complex Problem-Solving
  • Customer retention abilities
  • Customer Relations
  • Product and Service Sales
  • Relationship selling
  • Lead prospecting
  • Customer Service

Timeline

Sales Representative - Electronics Refurb & Resale
02.2023 - 06.2024
Warehouse Packer - Tysons
07.2022 - 12.2022
Outside Sales Representative - JP Roofing and Restoration
05.2022 - 10.2022
Outside Sales Representative (Windows) - Winchoice USA
04.2021 - 05.2022
Outside Sales Representative (Roofs) - Winchoice USA
11.2018 - 10.2019
Inside Sales Representative - Winchoice USA
11.2017 - 11.2018
Jordan Stupar Academy - Certification, Sales And Marketing Education
Tucker ACC - GED,

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Robert LongSales and Marketing