Robert Lourie
Austin
Summary
Dynamic Sales Manager with a proven track record at Nolan Transportation Group, adept at driving revenue growth through strategic customer relationships and market trend analysis. Skilled in training and development, I excel in leading teams to achieve objectives while leveraging technology sales expertise to enhance performance and client satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Manager
Nolan Transportation Group, LLC
Austin
02.2025 - Current
- Led sales team to develop strategic customer relationships and drive revenue growth.
- Managed client accounts to ensure satisfaction and long-term partnerships.
- Trained new sales representatives on best practices and company policies.
- Analyzed market trends to identify opportunities for sales expansion.
- Conducted regular performance reviews to enhance team effectiveness and motivation.
- Collaborated with operations team to streamline logistics and improve service delivery.
Domestic Sales Manager
R+L Global
San Antonio
09.2024 - Current
- Managed customer accounts and customer relationships.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Analyzed sales data to identify trends and make recommendations for improvement.
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
Insurance Professional
USSA
San Antonio
07.2023 - 09.2024
- Served as an advocate for clients in disputes between them and insurers or third parties.
- Utilized effective communication skills to build trust with customers while discussing complex topics related to insurance products.
- Researched new products in order to provide tailored recommendations for each customer's individual needs.
- Developed comprehensive understanding of insurance coverage and policy options to advise clients on the best course of action.
- Negotiated with underwriters for improved coverage and lower premiums for clients.
- Stayed abreast of emerging technologies used in the insurance industry and how they can be leveraged effectively.
Regional Sales Supervisor
Keith Zars Pools
San Antonio
04.2022 - 07.2023
- Evaluated current processes and procedures related to regional sales operations and suggested improvements as needed.
- Developed and implemented sales strategies to increase market share and customer base in the region.
- Participated in trade shows and conferences throughout the year as a representative of the company's products and services.
- Resolved escalated customer complaints quickly and efficiently while maintaining a positive relationship between customers and company.
Senior Software Sales Manager
Shipwell
San Antonio
09.2019 - 03.2022
- Recruited new sales personnel; trained them on company policies and procedures related to sales processes.
- Analyzed market trends, competitor activity, and customer feedback to identify opportunities for growth.
- Negotiated contracts with clients for maximum profitability while ensuring customer satisfaction.
- Performed competitive analysis of existing products in the marketplace to develop pricing strategy and positioning plans.
- Delivered monthly reports detailing progress against goals as well as identified risks or issues that may impact success.
- Conducted presentations of software products to potential customers, highlighting features and benefits.
Carrier Sales Representative
Shipwell
San Antonio
01.2019 - 09.2019
- Provided exceptional customer service by responding promptly to inquiries and resolving customer issues quickly.
- Attended trade shows and other events in order to build relationships with potential customers and suppliers.
- Utilized CRM software to track customer interactions, orders, leads, and data trends.
- Established a comprehensive understanding of the company's products and services in order to effectively promote them to potential customers.
Sales Manager
Zengistics
Austin
01.2016 - 01.2019
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Analyzed sales data to identify trends and make recommendations for improvement.
Sales Manager
Globaltranz
Phoenix
01.2012 - 01.2016
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Developed and implemented sales strategies to increase market share and profitability.
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.
- Managed a team of 10+ sales representatives across multiple markets.
Sales Representative
Globaltrans
Phoenix
02.2010 - 01.2012
- Demonstrated excellent customer service skills when dealing with client inquiries.
- Communicated product features, advantages, and benefits to customers.
- Developed and maintained relationships with customers to ensure repeat business.
- Advised clients regarding accounts, pricing schedules, and financing options.
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.
- Analyzed sales data to adjust and improve sales strategies.
Skills
- Microsoft Office Suite
- Technology Sales
- Compliance Management
- Acquisition Strategy
- Training and Development
- Fluency in CRM and TMS programs
- Market trend analysis
- Data analysis
- Team leadership
Certification
- Leadership Training for Sales Manager - Dale Carnegie
- Leadership Training for Manager - Lynda Training
References
References available upon request
Timeline
Sales Manager
Nolan Transportation Group, LLC
02.2025 - Current
Domestic Sales Manager
R+L Global
09.2024 - Current
Insurance Professional
USSA
07.2023 - 09.2024
Regional Sales Supervisor
Keith Zars Pools
04.2022 - 07.2023
Senior Software Sales Manager
Shipwell
09.2019 - 03.2022
Carrier Sales Representative
Shipwell
01.2019 - 09.2019
Sales Manager
Zengistics
01.2016 - 01.2019
Sales Manager
Globaltranz
01.2012 - 01.2016
Sales Representative
Globaltrans
02.2010 - 01.2012