Robert Lovato

• Provided training programs for staff members on use of new applications or technologies.
• Directed the selection and implementation of hardware and software solutions that support internal operations or customer service requirements.
• Conducted research on emerging technologies in order to assess potential applications within the organization.
• Coordinated efforts between departments in order to maintain consistency in technology usage throughout the organization.
• Evaluated new technologies for their potential impact on current systems or processes.
• Provided guidance and direction to cross-functional teams regarding project management best practices.
• Participated in industry events or conferences in order to stay abreast of technological trends.
• Analyzed existing systems, identified areas of improvement, and developed plans to optimize performance and security.
• Identified opportunities for automation of processes, resulting in improved efficiency across departments.
• Developed and implemented technology strategies for the organization to ensure alignment with business goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Maintained updated knowledge through continuing education and advanced training.

• In my role as Business Development Manager, EAC/System Design Engineer, I developed the Electronic Access Control vendors list and provided onboarding assistance to the new vendors in this position. I also developed stocking orders; for example, Altronix for power supplies, Pro Data Key for access control systems, Door King for telephone entry systems and electric gate operators, Windy City Wire and Cable, ELK Electronic Products, and Aiphone Door Stations. I also taught the national sales teams how to sell all the new technologies, and gave product demonstrations, expo trainings, and lunch-and-learns.
  
  I would travel with high-value customers, desiring to develop new business opportunities. Training on-the-job automatic ADA operators and certifying the installation, as well as connecting installers to AAADM certification classes. This was a huge success!

System design, specializing in providing detailed edge-to-edge solutions, access control, delayed egress, and child abduction. Elder care, nurse call solutions, and operation statements.

I answered high-volume phone calls day in and day out when at the home office or remote office, all products manufactured by SDC. Additionally, I created system solutions, troubleshot, and problem-solved product interactions with other manufacturers. I also developed mantrap kits and clean room kits, using SDC relay logic boards. I also traveled to trade shows. ADI, IML Security Supply, Anixter, PSA, SAS, HL Flake, and Akron Hardware—as an instructor. This includes expo training at most of these events, as well as setting up expo booths. In some years, I traveled up to 21 weeks a year. I rode along with all regional managers and communicated our solutions at a high level to increase sales in each region. I trained most regional rep firms in the corporate office from Monday to Thursday once a quarter.

• Specialty Access Systems started as a locksmith and security company and grew to offer commercial and residential locksmith services, garage door sales and services, electric gate sales and services, banking, savings and loan services, safe deposit boxes, and vault services compliant with FDIC standards. Access control hardwired systems, telephone entry systems, custom bullet proof safe rooms for the executive and entertainment class, and security shutter sales and services for the Southern California beach communities. California state-licensed security contractor.
• Training, Certificates, Manufacturers.
• Hirsch access control, Doorking, Linear, Panasonic CCTV, Pelco, Securatron, HY-Security Gate Operators, KeyScan, Brivo, Liftmaster, DSC/Ademco Alarm Systems, Alarm License, Locksmith License, SUNWISE-Solar Technologies, Dorma Kaba Multi Housing, AAADM Certified, and Medeco Locking Solutions.
• Professional Skills:
• Product Trainer, Public Speaking & Training Since 1998
• Technical EAC Trainer.
• Technical Support Manager.
• Supporting strategic customers or prospects to win projects.
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