Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Robert Lovett

Rock Island,IL

Summary

Skilled Service Technician with a proven track record at Car-X Tire & Auto, adept in troubleshooting, diagnostics, and customer service. Leveraged technical training and quality control to enhance service delivery, achieving recognition for exceptional customer relations. Demonstrates a keen attention to detail and a commitment to safety procedures adherence, ensuring high-quality outcomes and client satisfaction.

Overview

5
5
years of professional experience

Work History

Service Technician

Car-X Tire & Auto
Moline, IL
08.2024 - 12.2024
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Examined previously completed work for accuracy.
  • Diagnosed problems and determined solutions for various customer issues.
  • Reconditioned and repaired machine systems and components to return to operation.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Set up and operated mechanical and manual tools and equipment.
  • Kept records of parts and equipment used in projects to update inventory.
  • Installed new systems according to manufacturer specifications.
  • Installed new components or replaced defective parts to restore functionality.
  • Logged services performed in service ticket system.
  • Developed preventive maintenance procedures and schedules.
  • Provided training on the safe usage of equipment when needed.
  • Conducted service appointments to diagnose and fix problems.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Performed routine maintenance on vehicles including oil changes and tire rotations.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Completed scheduled appointments on time to drive quality service.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Provided technical support to customers over the phone and in person.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Maintained certifications and completed training on systems and components.
  • Trained new team members on service processes to increase productivity.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Updated and maintained databases with current information.
  • Operated a variety of machinery and tools safely and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Conducted testing of software and systems to ensure quality and reliability.

Service Technician

Kimberly Carcity
Davenport, IA
03.2024 - 07.2024
  • All expected duties and responsibilities previously stated with my most recent position at Car-X Tire & Auto. It was while filling this position at Kimberly Carcity, that I obtained my certifications as a service technician enabling me to be a Level 2 technician.

Forklift Operator

XPAC
Milan, IL
09.2022 - 01.2024
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Performed daily equipment checks to verify proper operation and minimize downtime.
  • Checked shipments for damaged or incorrect items.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Maintained current forklift training and certification as required by company policies.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Reported safety and quality issues to management.
  • Inspected lifts before use to prevent damage to goods.
  • Maintained yard appearance, keeping ground clean and clear.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Tied and secured loads to prevent shifting or damage to items.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Estimated weights, heights, and centers of balance to make precise placements.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Relocated goods from dock area to appropriate storage locations.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Ensured safety procedures were followed when operating forklifts.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed household errands and other essential duties.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Maintained updated knowledge through continuing education and advanced training.

Maintenance Crew Member

State Of Iowa, Judicial Branch
Mt Pleasant, IA
09.2019 - 09.2022
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Installed new equipment according to manufacturer's instructions.
  • Trained new maintenance staff on procedures and safety protocols.
  • Adjusted and repaired building systems to improve efficiency and reduce energy costs.
  • Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
  • Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
  • Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
  • Performed painting, carpentry, and masonry work to maintain building aesthetics.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Managed inventory of maintenance supplies and equipment.
  • Implemented troubleshooting techniques to resolve issue.
  • Checked fire alarms regularly for proper operation.
  • Maintained outdoor areas, including landscaping and parking lot repairs.
  • Collaborated with team members to assess equipment performance needs.
  • Operated a variety of hand and power tools safely and efficiently.
  • Inspected building interiors and exteriors for needed repairs or replacements.
  • Recorded type and cost of maintenance or repair work.
  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Cleared walkways of snow and ice during winter months.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Repaired machines, equipment or structures using tools or equipment.
  • Removed debris from roofs and gutters to prevent water damage.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Cleaned air conditioning units to ensure proper functioning.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Provided support to other crew members during large-scale maintenance tasks.
  • Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
  • Estimated costs to repair machinery, equipment or building structures.
  • Trimmed trees and bushes to maintain a neat appearance at all times.
  • Assisted with painting projects both inside and outside the facility.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Replaced door handles and hinges when necessary for security purposes.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Coordinated with management to prioritize maintenance tasks.
  • Removed snow from sidewalks, driveways and parking areas.
  • Responded to emergency repair requests promptly to minimize downtime.
  • Assisted with installation of new equipment when necessary.
  • Installed new locks on doors when requested by management staff.
  • Sealed cracks in concrete surfaces to protect against water damage.
  • Maintained compliance with internal and regulatory safety standards.
  • Maintained or repaired specialized equipment or machinery.
  • Conducted regular inspections of electrical systems to identify potential problems.
  • Diagnosed mechanical issues and provided effective solutions.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Calculated required materials needed based on field measurements or work orders.
  • Updated maintenance records and logs to track repairs and costs.
  • Inspected and replaced light fixtures and bulbs.
  • Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
  • Monitored building security systems and participated in emergency planning.
  • Aligned and balanced new equipment after installation.
  • Maintained inventory of tools and supplies used for repairs and maintenance projects.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Provided technical support to other crew members when needed.
  • Identified problems during daily work inspections and addressed concerns.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
  • Cut grass around the perimeter of the building using a lawn mower.
  • Implemented preventative maintenance schedules to reduce breakdowns and extend equipment lifespan.
  • Applied sealant around windowsills to keep out drafts and pests.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Rockridge High School
Taylor Ridge
06-2004

Skills

  • Time tracking
  • Work order prioritization
  • Technical training sessions
  • Document management
  • System upgrades
  • Quality control
  • Troubleshooting
  • Work with minimal supervision
  • Testing and evaluation
  • Warranty repair
  • Flexible and adaptable
  • Mechanical tools
  • Verbal and written communication
  • Maintenance and repair
  • Diagnostic testing
  • Power tool proficiency
  • Troubleshooting and Diagnostics
  • Operating test equipment
  • Customer relationship management
  • Heavy lifting
  • Installation and repair
  • Client education
  • Attention to detail
  • Safety procedures adherence
  • Customer service
  • Hand tools proficiency
  • Quality assurance

Affiliations

  • Motor vehicle audio equipment specialist with experience to advise and install audio equipment into customer vehicles while keeping them satisfied in cost, time, and quality.

Timeline

Service Technician

Car-X Tire & Auto
08.2024 - 12.2024

Service Technician

Kimberly Carcity
03.2024 - 07.2024

Forklift Operator

XPAC
09.2022 - 01.2024

Maintenance Crew Member

State Of Iowa, Judicial Branch
09.2019 - 09.2022

High School Diploma -

Rockridge High School

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Robert Lovett