Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Low

Webster,MA

Summary

Customer-oriented Automotive Sales Consultant offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.


I also bring to the table several years in business, finance and management roles. Demonstrating passion for building relationships, cultivating partnerships and growing businesses. Outstanding record of achievement for sales revenues, market penetration and territory growth.

Overview

11
11
years of professional experience

Work History

Automotive Sales Consultant

Diamond Auto Group
Auburn, MA
06.2024 - Current
  • Greet customers and identify their automotive needs.
  • Provide product information, features, and benefits to customers.
  • Perform market research on competitor vehicles and pricing strategies.
  • Develope relationships with customers by providing excellent customer service.
  • Arrange test drives for potential buyers, emphasizing key features of the vehicles being tested.
  • Generate leads through cold calling prospective clients.
  • Conduct follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
  • Prepare sales contracts and other necessary paperwork for vehicle purchases.
  • Consistently exceede quotas by pursuing and closing sales.
  • Manage sales negotiations and financing options.

Store Manager

Curaleaf
Ware, MA
08.2021 - 06.2023
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Established store tactics and strategies to achieve operational performance and sales goals.

District Manager

JNC Management
Amherst, MA
08.2018 - 08.2021
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Collaborated with multiple store managers in New England to improve performance and grow sales.

Store Manager

JNC Management
Bloomington, IN
05.2016 - 08.2018
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Took the store from $30,000 a month in sales to $60,000 a month in sales before getting the opportunity to move to the east coast to become a district manager.

Kitchen Manager

Buffa Louis
Bloomington, IN
04.2013 - 08.2016
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
  • Led, trained and developed culinary team members to meet and exceed restaurant standards.
  • Managed and coached 11 direct reports, supervising cooks and support staff across different shifts.

Education

High School Diploma -

Hauser Jr-Sr High School
Hope, IN
05.2011

Skills

  • Budgeting skills
  • Sales orientation
  • Team building and motivation
  • Revenue generation
  • Employee scheduling
  • Issue and conflict resolution
  • Brand management
  • Conflict resolution
  • Friendly, positive attitude
  • Teambuilding
  • Leadership
  • Work ethic
  • People skills
  • Data management
  • Cold-calling
  • Calculating Prices
  • Demonstrating Vehicle Features
  • Sales Strategies

Timeline

Automotive Sales Consultant

Diamond Auto Group
06.2024 - Current

Store Manager

Curaleaf
08.2021 - 06.2023

District Manager

JNC Management
08.2018 - 08.2021

Store Manager

JNC Management
05.2016 - 08.2018

Kitchen Manager

Buffa Louis
04.2013 - 08.2016

High School Diploma -

Hauser Jr-Sr High School

Similar Profiles

CREATE PROFILE
Robert Low