Robert Luna

Lead Residential Installer

Equipment Replacement

Furnace & Heat Pumps

Mini Splits

Plenums/Ductwork

Full Cut-Ins

Upsizing Ductwork/Returns

Specialty/Custom Installs

Low Volt/High Volt

Quality Control

• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
• Located and marked pipe positions, hole passages and duct connections in walls and floors.
• Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
• Installed components to improve HVAC system performance.
• Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
• Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
• Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
• Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
• Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.