Summary
Overview
Work History
Education
Skills
Military Experience
Timeline
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Robert L. Whitney

Corinth,TX

Summary

Dynamic, competitive, and hands-on operations leader with over 20 years of proven results. Recognized as a pioneer of innovation, leveraging excellent communication skills and expertise to drive operational performance, maximize productivity, maintain quality standards, and lead high-performing teams for complex organizations. Strong analytical skills with a track record of contributing to generating over $1.5 billion in revenue.

Overview

17
17
years of professional experience

Work History

Operations Manager

Whitmores Manufacturing, LLC
08.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures. Reduction in a yearly avg of 2500 labor hours
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Manufacturing Production Manager

Poly-America
01.2012 - 08.2023
  • Championed the leadership of 240 hourly and salaried associates to achieve departmental quality, quantity, service, cost and safety goals Decreased departmental scrap rate.
  • Achieved KPI targets, daily, monthly and quarterly Implemented and practiced daily Lean and Six Sigma principles in a blown film and Extrusion environment.
  • Dramatically increased department product output producing more than 400k pounds of finished goods per day. Product line ranging from standard kitchen trash bag to construction film.
  • Significantly diminished safety incidents investigated causes and offered solutions. Identified root causes of equipment failures.
  • Created and launched new products to help gain new customers.
  • Formulated strategic plans for future targets, new equipment and order production.
  • Tactically reorganized department to increase efficiency and gain better flow.
  • Traveled extensively to multi-site locations to partner in startups, process improvements, and various other functions to include vendor sites to initiate new equipment ideas.
  • Drove efforts of continuous growth and development of assigned crew and provides coaching for crew leads in the areas of leadership, line scheduling and conflict resolution.
  • Completed skills assessments and recommends actions.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Established clear priorities and production quality standards.

Distribution Supervisor

Poly-America
07.2011 - 07.2012
  • Overseer of all inbound and outbound transport of polyethylene products.
  • Tactically led updates to the AS400 with accurate inventory numbers to help sales.
  • Carefully documented the pertinent data required for the receiving materials daily.
  • Governed the inventory and personnel for the company's packaging, finished goods and tare items.
  • Deployed process improvements in the areas of distribution and receiving.

Assistant Store Manager

Walgreens Pharmacy
09.2009 - 07.2011
  • Charted the performances of up to 20 personnel; involved in maintaining organized inventory of supplies and ordering products for daily distribution.
  • Balanced accounts with vendors for accurate shipment.
  • Tag teamed with the pharmaceutical operations to complete tasks such as prescription input, filing and insurance adjudication.
  • Evaluated store's security system, identified violations and notified proper authority.
  • Presented new ideas and product display to increase sales.

Site Lead

Blackhawk Management
05.2008 - 09.2009
  • Operated the Standard Army Retail Supply System (SARSS) to maintain daily operations for sub sections including storage, retrograde, receiving and issue sections.
  • Oversaw operation of Automated Manifest System, Radio Frequency Identification Tag device and Material Handling Equipment; performed troubleshooting in various systems.
  • Printed and filed reports for accountable officers; prepared daily status and monthly reports sent to superiors; resolved employee problems ranging from pay and scheduling conflicts.
  • Successfully navigated the organization through the relocation of a distribution site to another location in Iraq.
  • Cross trained employees on different sections of the operations in order to have a versatile staff in case of shortages.
  • Ensured specialized technical expertise in support of quality control; maintained operational controlled weapons to sustain mission capabilities.
  • Integral to the design of new distribution lay out in desert environment.

Education

MBA - Business Management

Strayer University
Austin, TX
10.2018

Bachelor of Arts - Sociology

Tougaloo College
Tougaloo, MS
08.2000

Skills

  • Mentoring - Reporting - KPI Management - Integrations - SOPs - Continuous Improvement - Risk Management - Safety Growth Initiatives - Presentations - Analyzing Data - Global Initiatives - CRM - SLA’s - Logistics - Capital Expenditures Fast-Paced Environments - Crisis Management - Talent Management - Sales Plans - Communications - Accountability - Blown Film and Extrusion -Industrial Lubricant Manufacturing - Critical thinking and analysis- Team leadership-Operations Management - Operational Efficiency - Policies and procedures implementation- Project Management

Military Experience

  • United States Army ~ Ft. Hood
  • Army Lapel Button Army Achievement Medal Global War on Terrorism Expeditionary Medal Global War on Terrorism Service Medal Army Good Conduct Medal National Defense Service Medal Army Service Ribbon Training: Petroleum Supply Specialist, 8 weeks, 2002 Bus Driver Training Course, 1 week, 2002 Unit Armorer Course, 2 weeks, 2002

Timeline

Operations Manager

Whitmores Manufacturing, LLC
08.2023 - Current

Manufacturing Production Manager

Poly-America
01.2012 - 08.2023

Distribution Supervisor

Poly-America
07.2011 - 07.2012

Assistant Store Manager

Walgreens Pharmacy
09.2009 - 07.2011

Site Lead

Blackhawk Management
05.2008 - 09.2009

MBA - Business Management

Strayer University

Bachelor of Arts - Sociology

Tougaloo College

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Robert L. Whitney