Robert Maas
Saint Charles,IL
Summary
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in upkeep of various types of equipment, both warehouse and construction supply needs. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
14
14
years of professional experience
Work History
Warehouse Lead
Chicago Contractors Equipment & Supply
08.2022 - 07.2023
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Enhanced employee productivity with comprehensive training programs and performance evaluations.
Service Technician
Chicago Contractors Equipment & Supply
09.2018 - 06.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Customer Service/Driver/Cashier
Roma D'Italia Pizzeria
04.2009 - 08.2018
- Improved customer satisfaction by providing timely and efficient delivery services.
- Enhanced company reputation with exceptional customer service during deliveries and pickups.
- Maintained a clean and safe vehicle for reliable transport of goods to customers.
- Streamlined route planning, resulting in reduced fuel costs and increased efficiency.
Education
High School Diploma -
Wheaton Warrenville South HS
Warrenville, ILNo Degree - General Studies
College of DuPage
Glen Ellyn, ILSkills
- Warehouse functions
- Materials transportation
- Product Packaging
- Shipping and receiving
- Dependable and reliable
- Inventory Replenishment
- Equipment Maintenance
- Multitasking Abilities
- Shipping procedures understanding
- Inventory Audits
- Forklift Operation
- Forklift safety and operation
- Equipment Operation
- Product Inspection
Certification
Timeline
Warehouse Lead
Chicago Contractors Equipment & Supply
08.2022 - 07.2023
Service Technician
Chicago Contractors Equipment & Supply
09.2018 - 06.2022
Customer Service/Driver/Cashier
Roma D'Italia Pizzeria
04.2009 - 08.2018
High School Diploma -
Wheaton Warrenville South HS
No Degree - General Studies
College of DuPage
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