ROBERT MACDONALD
Blythe,USA
Summary
Proven healthcare facilities leader with 23 years of experience overseeing hospital operations, compliance, safety, and capital projects. Expert in Joint Commission readiness, Life Safety Code, and CMS compliance. Track record of maximizing operational efficiency, reducing costs, and delivering major infrastructure upgrades on time and under budget. Skilled in leading multidisciplinary teams, optimizing preventive maintenance, and aligning facilities operations with hospital mission and patient safety goals. A strategic and results-driven Director, with years of success in leadership roles for high-growth organizations. A hands-on approach and leadership style enable the establishment and effective communication of improvement objectives across all levels of an organization. Successfully managed regulated industry priorities and implementation schedules, with a strong ability in problem solving and process improvement to lead organizational and developmental growth, while working closely with union and non-union staffing.
Knowledgeable [Desired Position] with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Owner
Own Business RM Waste Removal Solutions
03.2023 - Current
- Maintain efficiency and customer service with address their needs.
- Lead the operational processes within the business, ensuring that all workflows, and service delivery mechanisms run effectively.
- Operational workflows and streamline service delivery.
- Oversee budgeting, revenue tracking, and financial reporting for the business, ensuring accurate financial records and budget adherence.
- Assist the business with financial tasks such as invoice processing, cost management, and the development or improvement of financial systems.
Market Director of Facilities
Saline Memorial Hospital & National Park Medical Center
09.2022 - 02.2023
- Traveled to Benton, Arkansas to take over the position of market director of facilities at the request of an associate. Assisted the National Park Medical Center in Hot Springs, Arkansas with their Joint Commission survey and helped document opportunities for Saline Memorial Hospital.
- Managed facility maintenance, repairs, and upgrades to ensure optimal performance.
- Coordinated and supervised facility services, including housekeeping, security, landscaping, and waste management.
- Developed and managed budgets for each facility within the market.
- Ensured compliance with contract terms and monitor the performance of vendors to meet organizational expectations.
- Led audits and inspections to ensure facilities meet required standards for quality, safety, and environmental sustainability.
- Identified opportunities for process improvements, energy savings, and sustainability initiatives.
- During the time at Saline Memorial Hospital, discovered a thirteen-year leak in the basement and made the required repairs. Listed opportunities for the facility regarding life safety deficiencies and corrected the noted deficiencies. Resigned from the position due to financial hardships.
Market Director, Facilities Plant Operations
JFK Memorial Hospital
06.2015 - 06.2022
- Returned to California to work with JFK Memorial Hospital's administration for the great opportunities to enhance JFK interior/exterior to increase aesthetics.
- Oversee the negotiation, creation, and execution of contracts with vendors, contractors, and service providers.
- Direct Engineering, and contract services for Security, and Environmental Services.
- Direct and responsible for staff members.
- Ensured that all contracted services and vendors comply with applicable laws, industry regulations, and company policies.
- Monitored the performance of internal staff and external contractors to ensure high standards of service and quality are met.
- Collaborated with other departments to address any issues that may affect the overall quality of services or facility operations.
- Achievements: Changed the interior environment by remodeling/repairs of the corridors, installation of new flooring throughout facility, decreased energy cost by adding 80% high reflection window tint to patient rooms.
- Installation of new OR flooring.
- Remodeled 16 bed ICU, restoration of current HVAC system and supply fans.
- Surveyed three Joint Commissions in the seven-year time frame.
- Assisted our sister hospital, Hi-Desert Medical Center from April 2017 to December 2017 to prepare them for the Joint Commission survey, while still managing JFK Memorial Hospital.
Facilities Management, Plant Operations & Security
Logan Regional Medical Center
11.2012 - 06.2015
- Facilities Management, through a reporting relationship with the senior management Finance directs the daily operations of: Engineering, Maintenance, Grounds, Electronics, Bio-Medical contract service.
- This position serves as a resource to senior management for master planning activities.
- This position is responsible for the delivery of well-maintained physical plant, quality service, promoting good public relations, and for upholding the, mission vision and values of the institution.
- General operations of the facility.
- Establish and maintain strong relationships with external vendors and service providers to facilitate contract management.
- Collaborate with legal and procurement teams to draft, review, and modify contracts as needed to meet organizational goals.
- Identify areas of non-compliance and work with vendors and internal teams to resolve issues promptly.
- Oversee the evaluation of proposals submitted by vendors and contractors in response to Requests for Proposals (RFPs).
- Assess proposals based on cost, quality, experience, and compliance with specifications and organizational needs.
- Achievements: Involvement in building a new Endo suite - Renovating old hospital into a business office - Moving/and relocating three departments to new office building - Restoring Materials Management after flood - Remodeling 5th floor & 4th floor. Member of Emergency Management/ ASPR Grants - Educated staff on EOC, Life Safety, and EOP. Monthly Orientation to new employee's - Chairman of EOC 2012-2014; presently Co-chair.
Director, Plant Operations, Environmental Services, Laundry & Security
Ashley Regional Medical Center
06.2010 - 10.2012
- Responsible for a team of 20 employees at a rural healthcare facility under LifePoint.
- In charge of the Emergency Operations plan, Life Safety Plans and the Environment of Care manual.
- Daily planning and reconciliation of safety, cleanliness, and care issues.
- General operations of the facility.
- Achievements: Raised Corporate scoring from 61% to 81% during my first year - Received a score of 91 % for EVS survey inspection - Passed the Joint Commission Life Safety and EOC Elements - Passed the CMS survey - Member of LEPC - Chairman for the Tri-County Emergency Health Coalition - Responsible for ASPR grants for Ashley Regional Medical Center.
Director, Plant Operations, Environmental Services & Security
Western Plains Regional Complex
01.2006 - 06.2010
- Plans, develops, implements, and evaluates programs and systems to maintain the physical plant, grounds, and equipment of the hospital and satellite facilities through effective utilization of budgets, personnel and materials.
- Resolve any disputes or issues that arise during contract negotiations, ensuring mutually beneficial agreements.
- Manages and oversees the departments of Construction, Plant Operations/Maintenance and Grounds, Environmental Services, Security and Emergency Management.
- Oversee the accurate and timely processing of invoices related to facility management, plant operations, and security services.
- Ensure invoices match contract terms and specifications and verify that work performed aligns with agreed-upon deliverables. Maintained established hospital and departmental policies and procedures, objectives, performance improvement program, safety
- Environment of care, management of information, and infection control standards.
- Selects, trains/orients, and assigns department staff (either directly or through subordinate supervisor).
- Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
- Negotiate pricing, delivery schedules, penalties, and performance standards to maximize value for the organization.
- Develop department goals and objectives, and establishes and implements policies and procedures for department operations, consistent with goals and objectives of the organization.
- Develop and recommend department operating budgets and capital equipment and ensure that department-operates within approved budgets.
- Achievements: During my first two months at Western Plains my previous position at Palo Verde Hospital in California overlapped my new position
- As such for two months I acted as the director for two general acute hospitals - Upon arrival had two weeks to ready the hospital to pass TJC - Chairperson for EOC - Successfully passed the TJC and CMS surveys in 2007 & 2008 - Implemented both Plant Operations and Environmental
- Services policies and revised the Environment of Care Manual -Introduced and oriented staff on the Environment of Care and the new standards in 2008 - Active member of the SHERT (Southwest Emergency Response Team) and LEPC.
Environmental Services Manager, Plant Operations, Laundry & Security
Palo Verde Valley Hospital
03.2001 - 12.2005
- Began at Palo Verde Valley Hospital in 2001 as the Environmental Services Manager, also supervising the laundry and linens staff.
- In 2003, became Interim Director of Plant Operations and fully assumed the role of Plant Operations Director in 2004.
- Achievements: Returned the hospital to a level of compliance for OSHPD, OSHA, TJC, and DHS. Attended multiple educational seminars as hospital facility director. As a Safety and Security Officer, EOC Member and was responsible for the basic duties of Plant Operations.
Self employed
01.1994 - 01.2001
Police Officer
01.1990 - 01.1993
Education
Bachelor Administration - Health
Phoenix, AZ04.2023
Certificate - undefined
Riverside Sheriff's Academy
Riverside, CA06.1990
Skills
- Hospital Facilities Management
- Joint Commission & CMS Regulatory Compliance
- Life Safety Code (NFPA 101) & Environment of Care
- Capital Project Planning & Execution
- Budget Development & Cost Control
- Preventive Maintenance Programs
- Emergency Preparedness & Response
- Vendor & Contract Management
- Staff Development & Leadership
- Energy Management & Sustainability
Accomplishments
- Changed the interior environment by remodeling/repairs of the corridors, installation of new flooring throughout facility, decreased energy cost by adding 80% high reflection window tint to patient rooms.
- Installation of new OR flooring.
- Remodeled 16 bed ICU, restoration of current HVAC system and supply fans.
- Surveyed three Joint Commissions in the seven-year time frame.
- Assisted our sister hospital, Hi-Desert Medical Center from April 2017 to December 2017 to prepare them for the Joint Commission survey, while still managing JFK Memorial Hospital.
- Involvement in building a new Endo suite - Renovating old hospital into a business office - Moving/and relocating three departments to new office building - Restoring Materials Management after flood - Remodeling 5th floor & 4th floor. Member of Emergency Management/ ASPR Grants - Educated staff on EOC, Life Safety, and EOP. Monthly Orientation to new employee's - Chairman of EOC 2012-2014; presently Co-chair.
- Raised Corporate scoring from 61% to 81% during my first year - Received a score of 91 % for EVS survey inspection - Passed the Joint Commission Life Safety and EOC Elements - Passed the CMS survey - Member of LEPC - Chairman for the Tri-County Emergency Health Coalition - Responsible for ASPR grants for Ashley Regional Medical Center.
- During my first two months at Western Plains my previous position at Palo Verde Hospital in California overlapped my new position
- As such for two months I acted as the director for two general acute hospitals - Upon arrival had two weeks to ready the hospital to pass TJC - Chairperson for EOC - Successfully passed the TJC and CMS surveys in 2007 & 2008 - Implemented both Plant Operations and Environmental
- Services policies and revised the Environment of Care Manual -Introduced and oriented staff on the Environment of Care and the new standards in 2008 - Active member of the SHERT (Southwest Emergency Response Team) and LEPC.
- Returned the hospital to a level of compliance for OSHPD, OSHA, TJC, and DHS. Attended multiple educational seminars as hospital facility director. As a Safety and Security Officer, EOC Member and was responsible for the basic duties of Plant Operations.
Certification
- Bachelor’s Degree – Health in Administration
- EOC Boot-camp
- ASHE member
- NFPA Life Safety Code Training
- FEMA Incident Command System (ICS) Training
Timeline
Owner
Own Business RM Waste Removal Solutions
03.2023 - Current
Market Director of Facilities
Saline Memorial Hospital & National Park Medical Center
09.2022 - 02.2023
Market Director, Facilities Plant Operations
JFK Memorial Hospital
06.2015 - 06.2022
Facilities Management, Plant Operations & Security
Logan Regional Medical Center
11.2012 - 06.2015
Director, Plant Operations, Environmental Services, Laundry & Security
Ashley Regional Medical Center
06.2010 - 10.2012
Director, Plant Operations, Environmental Services & Security
Western Plains Regional Complex
01.2006 - 06.2010
Environmental Services Manager, Plant Operations, Laundry & Security
Palo Verde Valley Hospital
03.2001 - 12.2005
Self employed
01.1994 - 01.2001
Police Officer
01.1990 - 01.1993
Certificate - undefined
Riverside Sheriff's Academy