Robert MacKenzie

Oversee the reconstruction of clients' homes or businesses, whether it is with a subcontractor or in-house techs. I would work directly with the engineers, building department, and building inspectors. I worked closely with the project manager on the project budget and timeline. I would work with the client on project selections and implement the selections into the finish of the project. I would stock the job site with all needed materials and instruct the installers how the project was to be run. I would upload all necessary documents, and answer phone calls and emails in a timely manner.

• Assisted in daily operations, ensuring compliance with safety protocols and regulations.
• Supported team in scheduling and coordinating project tasks effectively.
• Observed and reported on workflow efficiency to identify areas for improvement.
• Resolved conflicts between staff and customers swiftly and professionally.
• Managed 6 workers when performing duties in line with local and national building codes in construction.

• Installation of restoration materials, enhancing project quality. Drywall, texture, painting, finish carpentry, flooring installation, plumbing, cabinet installation, light electrical, HVAC duct cleaning, chimney cleaning, fencing, dust containment, water damage repairs.
• Oversaw workflow to maximize productivity during property damage restoration projects.
• Maintained a strong record of punctuality and reliability, ensuring optimal productivity throughout each workday.
• Improved client satisfaction by delivering high-quality craftsmanship in all completed tasks.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Installed siding and other structural components.
• Worked on sites, installing roofs and other exterior components.

• Trained junior technicians on safety protocols and proper equipment usage to ensure compliance.
• Collaborated with insurance adjusters to provide accurate documentation of damages and restoration efforts.
• Conducted thorough inspections post-mitigation to verify successful restoration of affected environments.
• Demonstrated adaptability by effectively handling unexpected changes or challenges during restoration projects.
• Improved drying time by utilizing advanced equipment such as air movers, dehumidifiers, and moisture meters.

• Conducted routine inspections of building systems to identify maintenance needs proactively.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Installed new locks, door handles, and door closers. Routine Maintenance. Repairs of the interior and exterior of buildings. Move outs of apartments. Drywall repairs, painting, appliance repairs, new flooring installs, along with baseboard and finish carpentry, cabinet repair, light electrical repair, and plumbing repair.

• Conducted thorough inspections to identify water damage and mold issues in residential and commercial properties.
• Implemented effective mitigation strategies to minimize property damage and expedite recovery processes.
• Operated specialized equipment for water extraction, drying, and dehumidification during restoration projects.
• Collaborated with insurance adjusters and property owners to ensure clear communication throughout restoration processes.