Robert Mahama
Rantoul,IL
Summary
Dedicated and detail-oriented business professional with over five years of experience in education, manufacturing, healthcare, taxes, and finance. Experienced in administrative coordination, scheduling, and employee service support. Strong interest in HR functions like onboarding, documentation, and payroll assistance.”
Overview
6
6
years of professional experience
Work History
Resident Care Coordinator
Villas Of Holly Brook
Bloomington, IL
08.2023 - 05.2025
- Led onboarding and orientation of new caregiving staff
- Communicate with residents, families, and providers to address concerns.
- Facilitated staff meetings to discuss residents' progress and any concerns that may arise.
Part Time Store Associate
Walgreen's Pharmacy
Urbana, IL
07.2021 - 05.2023
- Assisted with daily documentation and communications relevant to store operations.
- Managed inventory to maintain a systematic store layout.
- Assisted with daily operations and maintained a clean shopping environment.
- Implemented safety measures, ensuring an optimal shopping experience.
Math and Science Coach
Illinois Science Olympiad
Champaign, IL
08.2022 - 04.2023
- Assisted faculty with setting up tests, and coordinating test spaces.
- Administered individual and group assessments according to testing guidelines.
- Motivated competing students using feedback and encouragement.
Client Service Professional
Block Advisors Tax And Business Services
Savoy, IL
12.2022 - 04.2023
- Managed client appointments, schedules, and confidential tax records securely.
- Demonstrated professionalism over phones and in person during high-volume client interactions
- Maintained detailed client records and assisted a high volume of customers, focusing on satisfaction.
Quality Control
Jeld-Wen Windows & Doors
Rantoul, IL
07.2019 - 11.2022
- Inspected manufactured products for quality.
- Trained employees on quality standards.
- Assisted customers with product inquiries.
- Responsible for noncompliance issues.
Education
Bachelor of Science - Business Administration
Illinois State University
Normal, IL05.2025
Associate of Science - Business Administration
Parkland College
Champaign, Illinois2023
Skills
- Commercial awareness
- Financial awareness
- Employee training
- Microsoft Office (Excel, Word, Outlook, Access)
- 5S
- Labor negotiation
- Continuous Improvement
- Onboarding & training support
- HRIS/SAP systems
Timeline
Resident Care Coordinator
Villas Of Holly Brook
08.2023 - 05.2025
Client Service Professional
Block Advisors Tax And Business Services
12.2022 - 04.2023
Math and Science Coach
Illinois Science Olympiad
08.2022 - 04.2023
Part Time Store Associate
Walgreen's Pharmacy
07.2021 - 05.2023
Quality Control
Jeld-Wen Windows & Doors
07.2019 - 11.2022
Bachelor of Science - Business Administration
Illinois State University
Associate of Science - Business Administration
Parkland College