Robert Manley
Saint Augustine,Florida
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Technical Writer
Insight Global
Saint Augustine, FL
06.2021 - Current
- Utilized Adobe Acrobat, Contenta, Arbortext and other applications to prepare data modules.
- Inspect and correct technical data from source data of, engineering drawings, documented data and quality control.
- Utilize exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Create operational procedures for USN and JAA aircraft.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Wrote word assignments according to instructions from source data.
Electrical Foreman
JC South
Saint Augustine, Florida
09.2020 - 06.2021
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Performed electrical installations and repair for residential and commercial projects.
- Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
- Evaluated job scope and determined necessary supplies, timelines and projected expenses.
- Read complex schematics and blueprints to install and repair electrical systems.
- Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
Service Manager
Yamaha Marine Center
Saint Augustine, Florida
09.2018 - 09.2020
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Followed up with customers during and after installations to verify satisfaction.
- Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
Marine Electrician
Searay
Palm Coast, FL
06.2016 - 09.2018
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Exceeded goals through effective task prioritization and great work ethic.
Marine Surveyor
Manley Marine Surveying
Saint Augustine, Florida
11.2015 - 06.2016
- Coordinated surveys to establish accurate legal boundaries for vessels.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Marina Manager
PJ's Landing Marina
Knoxville, TN
09.2009 - 08.2015
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Serviced electrical, engines, fiberglass, hydraulics and finishes on vessels from 20 to 100 feet.
- Utilizing 50 ton travel lift to haul vessels from water to where work is to be preformed.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
Education
High School Diploma -
Gateway Christian Schools
Memphis, TN06.2002
Skills
- Instruction writing
- Creative Cloud
- Technical research
- Attention to Detail
- Organization and Time Management
- Self-Motivated
- Maintenance and Repair
- Written Communication
- Editing
- Problem-Solving
- Data Entry
Timeline
Technical Writer
Insight Global
06.2021 - Current
Electrical Foreman
JC South
09.2020 - 06.2021
Service Manager
Yamaha Marine Center
09.2018 - 09.2020
Marine Electrician
Searay
06.2016 - 09.2018
Marine Surveyor
Manley Marine Surveying
11.2015 - 06.2016
Marina Manager
PJ's Landing Marina
09.2009 - 08.2015
High School Diploma -
Gateway Christian Schools