Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROBERT MANZANILLA

Miami Beach,FL

Summary

Dynamic and dedicated professional with over 4 years of experience in event promotion, planning, and customer service within the vibrant Miami nightlife and hospitality scene. Adept at managing events, handling transactions, and providing exceptional guest experiences. Fluent in English and Spanish, with a proven ability to adapt and thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Hospitality Advisor

Club Space
Miami, FL
03.2023 - Current

-promoted events and coordinate with team members

- assisted in planning and organization, managing guest list and coordinating logistics

- Elevated attendance and satisfaction via strategic promotions and customer connections

Hospitality Advisor

Domicile
Miami, FL
11.2023 - Current

- organizing and promoting current raves and events, leveraging social media and other marketing channel to drive attendance

- coordinating with djs, artist, and vendors to ensure seamless event execution

- managing events logic, including setup, operations, and teardown, ensuring a high-quality experience for attendees

- engaging with guest to enhance their event experience and address any issues or concerns promptly

Hospitality Advisor

SLS
Miami Beach, FL
05.2022 - 02.2023

Hospitality Advisor

The Good Time Hotel
Miami , Florida
03.2022 - Current

Hospitality Advisor

Hard Rock Hotel
Hollywood, FL
02.2021 - 12.2021

Furniture Mover

You Move Me
Miami, FL
07.2020 - 12.2020

- Followed detailed instructions from supervisor regarding specific job tasks for each move.

- Loaded and unloaded furniture onto trucks for delivery to customers' homes.

- Supported other team members in various tasks related to the job when needed.

Assistant Manager

Sriracha House - Miami Beach
Miami Beach, FL
07.2020 - 10.2020

- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

- Performed other duties as assigned by management.

- Balanced daily transactions on a computerized point-of-sale system.

Lead Front of the House

Burbowl
Miami Beach, Florida
01.2020 - 04.2020
  • Trained new team members on restaurant operations including job responsibilities and expectations.
  • Operated cash register to process customer payments.
  • Managed cash register operations including processing payments, refunds, returns.

Event Promoter

Rockwell nigthclub
Miami, Florida
11.2019 - 03.2020

- Planned and executed marketing campaigns to generate interest in the events.

- Developed creative ideas for new promotions.

- Maintained relationships with clients throughout the planning process to ensure their needs were met.

- Coordinated guest lists and sales for various functions.

Kitchen Line Cook

Cafe Del Mar
Miami Beach, FL
08.2018 - 10.2019

- Prepare ingredients for cooking, including portioning, chopping, and storing food.

- Cooked multiple orders simultaneously during busy periods.

- Grilled and deep fried various foods from meats to potatoes.

Education

Bachelor of Science -

MILAGRO DE JESUS NAZARET
Valencia, CA
07-2018

Skills

  • Upselling strategies
  • Concierge support
  • Event Planning
  • Guest Relations
  • Event preparation
  • Reservation Management
  • Tourism Knowledge
  • Concierge services
  • Payment Collection
  • Customer Service
  • Transaction Processing
  • Customer Service Management
  • Cash Handling
  • Event Coordination

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Hospitality Advisor

Domicile
11.2023 - Current

Hospitality Advisor

Club Space
03.2023 - Current

Hospitality Advisor

SLS
05.2022 - 02.2023

Hospitality Advisor

The Good Time Hotel
03.2022 - Current

Hospitality Advisor

Hard Rock Hotel
02.2021 - 12.2021

Furniture Mover

You Move Me
07.2020 - 12.2020

Assistant Manager

Sriracha House - Miami Beach
07.2020 - 10.2020

Lead Front of the House

Burbowl
01.2020 - 04.2020

Event Promoter

Rockwell nigthclub
11.2019 - 03.2020

Kitchen Line Cook

Cafe Del Mar
08.2018 - 10.2019

Bachelor of Science -

MILAGRO DE JESUS NAZARET
ROBERT MANZANILLA