Robert Martin
Washington,DC
Summary
Seeking a responsible position in management with growth opportunities in which I can utilize my skills and abilities.
Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Assistant General Manager of Safety/Security/Training
Ratpdev DC Circulator
01.2020 - 03.2025
- In my role as AGM Safety/ Training, my mission is to develop and optimize public transit systems and boost the economy and quality of life to make distances shorter and bring people together. My goal is to provide a safe and secure environment for customers, community, and employees through consistent training, enforcement, and resource allocation. My responsibilities are overseeing the department to ensure that all newly hired operators are properly trained to safely operate our vehicles. Accurate record keeping is a must to track current and past student’s information and progress. To achieve these goals, I’m directing a team of 3 Training Instructors in classroom and behind the wheel instructional training, ensuring that the team is teaching all curriculum, the same way, using the same safety language to produce consistency in learning. In addition to the general training of transit operations, there are special training programs provided to enhance the professional skills of the new operators.
- These trainings include that of Clever, Farebox, and Smart Drive log- in procedures. Proper ADA securement procedures and LLLC Defensive Driving. My department also provides post accident, return to duty, and annual refresher training. I have 5 plus years serving in this role.
- As Safety Manager, I’ve conducted safety meetings to operators monthly to encourage safe defensive driving techniques, highlighting safety scores through drive cam and accident trends. I administered drug/alcohol program through random testing. Recorded all accident/incidents through Smart Tracker. I directed all accident/incident investigations to determine preventability or non-preventability. Oversee all worker compensation claims and insurance claims. Ensured all files were accurate and reported to client and General Manager. Followed OSHA requirements through facility inspections and making corrections to stay compliant. Hosted our Safety Site Counsel with client and members of staff to identify potential hazards on the road/site and seeking mitigation. I served as contact person for all external contracts and services related to the department.
- I collaborated with other department managers and staff to implement policies, procedures, goals, safety rules, and government regulations.
Risk and Safety Supervisor
Ratpdev DC Circulator
06.2015 - 01.2020
- In my role as a Risk and Safety Supervisor, I provide technical expertise on safety policy matters and conduct additional safety support to various departments that are reported to Executive management. I have conducted multiple safety meetings, thousands of hours of classroom instruction and behind the wheel instruction. I have conducted route training, refresher training, OSHA training, and Dept of Energy Stormwater Pollution prevention training. I have coached and trained operators using SmartDrive/ Drive Cam as a tool. I have conducted accident/incident investigation on scene and off scene. I have reported all necessary information to insurance company for claim purposes. I have monitored our drug/alcohol program enlisting names for random testing as well as authorized testing of operators for preventable accidents. I monitor record keeping of DOT medical forms ensuring our employees stay compliant.
- I enjoy preparing new trainees to become operators ready for revenue by instructing them with values and knowledge they will need to be successful. I teach defensive driving strategies such as the Smith system and/or LLLC and have successfully used commentary driving while training. Conducted route training using 40 ft fleet buses such as Van Hool, New Flyers and Proterra electric buses. I conduct refresher training for operators in need due to various circumstances. I serve as a coach/trainer in viewing SmartDrive or drive cam video footage. I am also a member of our Site Safety Council where I have been depended upon for my professional opinion in determining preventability in accidents. I have earned certifications in TSI Safety trainer instructor and TSI Fundamentals in bus collision investigations, also on SMS accident investigations, safety leadership, learning basics, coaching the adult learner, how to train new operators, behind the wheel/classroom trainer, and FTA Transit Supervisor certification. Prior to my role in safety, I served as a Road Supervisor/Dispatcher for this public transit system. I have monitored on-time performance, served as eyes on the street, communicating frequently with Central Control as far as traffic conditions, accidents, incidents, breakdowns, and possible detours. Constantly coaching operators on safe driving practices. Also, as dispatcher I have assigned routes, recorded monthly reports, frequently multitasking office duties.
Bus Driver
MV Transportation
06.2014 - 06.2015
- I operated buses transporting seniors, foster children, and children with developmental disabilities. Well trained in wheelchair securement and transport.
Director of Transportation
Ardmore Enterprises Inc
04.2010 - 02.2014
- As Director of Transportation of Ardmore Enterprises which is a day program for adults with developmental disabilities, I formulate Procedures for the transportation system, including schedules, routes, assignment of drivers and vehicles and other terminal operations. My responsibilities include supervision of staff, management of transportation system, ensuring vehicle maintenance, and documentation of the processes. I direct activities related to dispatching, routing, and tracking transportation vehicles. I plan, organize, and manage the work of subordinate staff to ensure that the work is accomplished in a matter consistent with organizational requirements to include training, evaluations, etc. I direct investigations to verify and resolve issues and/or complaints. I monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations. I promote safe work activities by conducting safety audits, having company safety meetings, and meeting with individual staff members. I monitor spending to ensure that expenses are consistent with approved budgets.
Assistant Project Manager
Glencor Services Inc
09.2008 - 04.2010
- I was an assistant project manager for a government contractor (Service Source). We provide transportation for mail consolidated facilities that handles mail for Homeland Security and the IRS. My job is to supervise our drivers with day-to-day operations, set up schedules, distribute equipment i.e., keys, phones, clipboards, GPS devices, etc. I often ride with drivers for evaluation purposes and to ensure proper production. We also operate a courier service for Homeland Security, which involves constant multi-tasking procedures such as telephone interaction, two-way radio transmissions, gps navigation, faxing and copying of necessary documents. I must record any problems with routes such as delays, vehicle problems, accidents, incidents, etc. I am also responsible for communicating with fleet mechanics any needed repairs or setting up vehicles for preventive maintenance appointments. I am very efficient in the use of computer functions such as Microsoft Office, Excel, and Word. I am experienced in customer relations and have received awards and complimenting e-mails for my service. I am familiar with OSHA regulations, and I strongly believe in running a safe work environment. I currently possess a CDL Class B license with passenger and air brakes endorsement. We inspect incoming mail from UPS, USPS, and FedEx to prevent unsafe or suspicious packages from being delivered; then proceed to prompt delivery of safe mail.
Assistant Shipping Mgr./CDL Driver Assistant Shipping Manager
Rexel Inc
06.2002 - 05.2008
- I was an assistant shipping manager and CDL driver; I pulled materials and separated them to ship through our trucks and help set up the routes by way of mapping and routing. I also made deliveries myself. I often took over the warehouse in my manager's absence by supervising 8 drivers and 4 warehouse personnel. I was well- respected by fellow employees and occasionally looked upon for problem solving and troubleshooting. I am a team player and am always looking for ways to run things more efficiently. I have over 10 years of warehouse experience, including shipping and receiving procedures, forklift operation, computer skills, knowledgeable of OSHA regulations and safety procedures.
- Experience in inventory control, quality control of tools and equipment. I am well prepared to manage a warehouse and staff. I served in this position of assistant manager for 5 years, and all other warehouse experience in several other operations.
Labor Crew Chief/Motor Equipment Operator
Fairfax County Park Authority
09.1979 - 06.1988
- I oversaw and supervised crews in the total maintenance of 32 parks by way of grounds maintenance, trash removal, tree cutting, safety repairs, painting, etc. I operated trucks pulling trailers, tractors, riding mowers, forklifts. I also have experience in operating any size vehicle including buses.
- I have a CDL class B license with air brakes and passenger endorsement skills. Communications Good written and verbal presentation skills. Use proper grammar and have a good speaking voice. Flexible Willing to try new things and am interested in improving efficiency on assigned tasks. Attention to Detail Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. Customer Service Routinely handled as many as 25 customer contacts a day in a busy retail outlet. Received four merit increases Reliable Excellent attendance record
Education
High School Diploma -
Morehead High School
Eden, NC06.1976
Skills
- Risk management expertise
- Regulatory compliance oversight
- Instructional program development
- Accident assessment
Certification
- Driver's License
- CDL
- CDL B
- Air Brake Endorsement
- Passenger Endorsement
- CPR Certification
Additional information
- Certifications:
- TSI Safety trainer instructor
- TSI Fundamentals in bus collision investigation
- SMS accident investigations
- Safety leadership
- Learning basics
- Coaching the adult learner
- How to train new operators, behind the wheel/classroom trainer, and FTA Transit Supervisor certification.
Timeline
Assistant General Manager of Safety/Security/Training
Ratpdev DC Circulator
01.2020 - 03.2025
Risk and Safety Supervisor
Ratpdev DC Circulator
06.2015 - 01.2020
Bus Driver
MV Transportation
06.2014 - 06.2015
Director of Transportation
Ardmore Enterprises Inc
04.2010 - 02.2014
Assistant Project Manager
Glencor Services Inc
09.2008 - 04.2010
Assistant Shipping Mgr./CDL Driver Assistant Shipping Manager
Rexel Inc
06.2002 - 05.2008
Labor Crew Chief/Motor Equipment Operator
Fairfax County Park Authority
09.1979 - 06.1988
High School Diploma -
Morehead High School