Robert Maschock
Pt.Pleasant,PA
Summary
Proven track record of enhancing customer satisfaction and maintaining high safety standards, notably at Heritage Environmental. Expert in load securement and air brake systems, coupled with exceptional professionalism and punctuality. Achieved a significant reduction in vehicle breakdowns through diligent maintenance, showcasing an ability to deliver under pressure while fostering positive client relationships. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
40
40
years of professional experience
Work History
CDL Class A Driver
Heritage Environmental
03.2024 - 04.2024
- Developed strong relationships with clients through excellent communication skills and professional demeanor.
- Conducted post-trip inspections to detect any potential vehicle issues, reporting concerns promptly to management for prompt resolution.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
- Ensured vehicle safety with regular maintenance checks, resulting in reduced breakdowns and increased reliability.
- Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained timely deliveries by effectively managing schedules and prioritizing tasks according to client needs.
- Participated in regular safety meetings, staying up-to-date on industry regulations and best practices for CDL Class A drivers.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS devices and maps to navigate unfamiliar territories while maintaining punctual delivery timescales.
- Responded quickly to unexpected challenges such as inclement weather or traffic disruptions, adapting strategies accordingly to maintain delivery commitments without jeopardizing safety standards.
- Helped maintain a high safety record within the company by consistently following established driving procedures and protocols.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Verified contents of inventory loads against Bills of Lading.
Restaurant Waiter
Stockton Inn
01.1988 - 01.1990
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Bartender
Peddlers Pub/cock N Bull Service Bartender
01.1986 - 01.1988
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waiter
The Landing
01.1984 - 01.1988
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Arts - Sales And Marketing Education
Temple University
Philadelphia, PA01.1991
Skills
- Emergency response readiness
- Load securement knowledge
- Air brake systems understanding
- Professionalism and Punctuality
Timeline
CDL Class A Driver
Heritage Environmental
03.2024 - 04.2024
Restaurant Waiter
Stockton Inn
01.1988 - 01.1990
Bartender
Peddlers Pub/cock N Bull Service Bartender
01.1986 - 01.1988
Restaurant Waiter
The Landing
01.1984 - 01.1988
Bachelor of Arts - Sales And Marketing Education
Temple University
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