Robert Mason
Austin,TX
Summary
Diligent Business Administrator with 15 years of Industry experience. Focused and resourceful with strong track record of facilitating process improvements to increase efficiency and streamline business tasks. Focused Business Administrator aiming to leverage advanced knowledge of process optimization and business operations acquired over 15 years of successful performance in the business landscape. Resourceful and passionate with an aptitude for networking and building strong industry connections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Business Support Coordinator
Advantest America, Inc.
05.2006 - 01.2023
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Designed onboarding process for new personnel, expediting full operational competency through standardized curricula.
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Managed day-to-day development issues.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Streamlined workflow.
- Observed all laws, regulations and other applicable obligations.
- Oversaw process improvement initiatives.
- Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
- Executed training programs.
- Translated business priorities into implementable actions.
- Used measurements, analysis and process alternatives to arrive at best practices.
Education
Associate of Applied Science - Electronic Technology
Austin Community College
Austin, TX06.1978
Skills
- Operational Requirements
- Customer Relations
- Training Programs
- Operational Improvements
- Customer Satisfaction
- Training Documents
- Business Transactions
- Workflow Processes
- Audit Support
- Training Junior Team Members
- Microsoft Office Suite
- PowerPoint
Timeline
Business Support Coordinator
Advantest America, Inc.
05.2006 - 01.2023
Associate of Applied Science - Electronic Technology
Austin Community College
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