Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Robert Mayo

Reading,PA

Summary

Demonstrated record of effective communication with Customers/Management and negotiating successful sales. Proficient in building strong customer relationships and maintaining relationships through excellent customer service. Accomplished Freight Engineer with a strong focus on safety compliance and operational excellence. Proven track record in training new conductors and ensuring adherence to safety protocols for efficient train operations.

Overview

24
24
years of professional experience

Work History

Freight Engineer/Conductor

Norfolk Southern Corp.
Atlanta, GA
09.2007 - Current
  • Operated trains safely across designated routes for timely service.
  • Conducted pre-trip inspections to ensure equipment readiness and safety compliance.
  • Trained new conductors on operational procedures and safety regulations.
  • Evaluated reports on track conditions to ensure safe passage of trains.
  • Maintained communication with dispatchers and other crew members via radio or other methods.
  • Followed strict safety protocols at all times while operating a train engine.
  • Performed daily maintenance checks of locomotive equipment as required by company policies.
  • Assisted in training new conductors on operational procedures and safety protocols.
  • Coordinated with yardmasters to ensure proper switching operations when entering and leaving rail yards.
  • Operated switches, signals, crossings, and other railway devices along the route.
  • Coupled air brakes and electrical connections between trains.

Mortgage Sales

Federal Union
Mt. Joy, PA
02.2005 - 08.2007

Received leads from the internet service, and called on behalf of the mortgage company.

  • Resolved customer complaints in a timely manner by working closely with internal departments such as Sales, Finance.
  • Participated in weekly team meetings to discuss strategies for increasing sales volume.
  • Participated in weekly meetings with management team to discuss strategies for increasing sales.

Automotive Sales

Lancaster Toyota/Mazda
Lancaster, PA
04.2001 - 02.2004
  • Worked in New Car Sales. Followed protocol of the UP System with new customer traffic. Asked questions to customer to find a vehicle that would suit what they wanted. presented vehicle and showed customer the benefits of vehicle in accordance with their wants/needs.. including test drive and then presentation of numbers with Sales Managers.

Education

Some College (No Degree) - Nursing/ Economics

Millersville University of Pennsylvania
Millersville, PA

Skills

  • Attention to detail
  • Effective communication
  • Time management
  • Problem solving
  • Sales and marketing expertise

Affiliations

  • Still play competitive Over-40 soccer, outdoor/indoor.

References

References available upon request.

Timeline

Freight Engineer/Conductor

Norfolk Southern Corp.
09.2007 - Current

Mortgage Sales

Federal Union
02.2005 - 08.2007

Automotive Sales

Lancaster Toyota/Mazda
04.2001 - 02.2004

Some College (No Degree) - Nursing/ Economics

Millersville University of Pennsylvania