Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert McAvoy

York,SC

Summary

To strategically create business through sales and marketing tools and product launching.

Overview

27
27
years of professional experience

Work History

Customer Relationship Liason

Apria Healthcare
02.2024 - Current


  • Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
  • Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
  • Enters call plan and outcomes into the CRM system.
  • Uses Apria reports and data to identify referral targets.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Educates referral sources on the use and application of Apria products and services
  • Improved store sales ranking within the district by effectively implementing sales strategies.
  • Partners with the Market VP to review sales territory call plan to achieve strategic goals.

Sales Representative

Value City Furniture
03.2013 - 04.2023
  • Strong ability to demonstrate professional customer service to showroom clients, consultative approach to selling, maintain relevancy in terms of product availability and industry trends, explain special financing plans, delivery procedures and warranties to customers
  • Successful track record of accomplishing and exceeding monthly goals.

Operations Director

Creative Cleaning Services
08.2011 - 12.2012
  • Responsible for conducting all business operations for a residential cleaning company, Sole point of client communication through estimating, appointment setting, and satisfaction follow through
  • Assisted in website development and online marketing efforts.

Retail Sales Representative

Elegance by Design
01.2008 - 07.2011
  • Assisted clients in furniture selection, referred qualified prospects to Interior Design Studio, ordered tracking and customer follow-up to ensure customer satisfaction
  • Showroom merchandiser.

Sales Representative

Nicole Anderson & Co. Garden Maintenance
01.2002 - 01.2007
  • Set appointments through cold calling processes, met with potential clients to determine their needs, discuss maintenance programs and seasonal flower plantings, maintained relevancy through constant research and trend following, provided necessary follow-up customer-oriented service
  • Calculated estimates and presented proposals to potential clients.

Software Sales Representative

NAIC
01.1998 - 01.2002
  • Direct and indirect software sales, investigate and settle complaints and claims.

Education

B.S. Business Management - Business Administration

Briar Cliff University
New York, NY
12.2001

Skills

  • Proficient in Microsoft Office Suite of products
  • Excellent verbal and written skills
  • Ability to communicate interpersonally
  • Great persuasive ability
  • Fast thinker and able to mirror clients
  • Assertiveness

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Customer Relationship Liason

Apria Healthcare
02.2024 - Current

Sales Representative

Value City Furniture
03.2013 - 04.2023

Operations Director

Creative Cleaning Services
08.2011 - 12.2012

Retail Sales Representative

Elegance by Design
01.2008 - 07.2011

Sales Representative

Nicole Anderson & Co. Garden Maintenance
01.2002 - 01.2007

Software Sales Representative

NAIC
01.1998 - 01.2002

B.S. Business Management - Business Administration

Briar Cliff University

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Robert McAvoy