Summary
Overview
Work History
Skills
Timeline
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ROBERT MCCARTY

Surprise,AZ

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

18
18
years of professional experience

Work History

Team Lead Trainer

PepsiCo
05.2023 - Current
  • Collaborated with management to identify skill gaps and create targeted training initiatives.
  • Maintained updated records regarding trainee's progress, attendance, and feedback to enhance the effectiveness of training programs.
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
  • Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.

Lead Driver - Trainer (Two Man)

Hensley Beverage
08.2021 - 02.2023
  • Follow up with customers to offer additional support and check resolution satisfaction
  • Deliver to on and off premise with main focus on large format deliveries
  • Coach new route assistants on Hensley standard operating procedures and safety standards.
  • Developed new talent by identifying driver training needs to make recommendations for route placement with management.

Draught Route CDL

Hensley Beverage
06.2017 - 08.2021
  • On Premise deliveries of kegs and packaged product.
  • 27, 35, 43 Ft capability

CDL Side Loader Route

Hensley Beverage
05.2016 - 06.2017
  • Small format on premise and off premise delivery
  • 8, 16 and 22 bay capability

Route Assistant

Hensley Beverage
09.2015 - 05.2016
  • Assist CDL lead driver on bulk, draught, side loader routes
  • Demonstrate proficiency with Hensley approved software
  • Obtain CDL permit
  • Secure Class A CDL

Assistant General Manager

East Coast Saloons
07.2009 - 08.2015
  • Cultivated positive culture focused on employee empowerment, job satisfaction, and teamwork
  • Increased sales with multifaceted approaches involving employee coaching, customer service, and team motivation
  • Trained high-performing team, managed budgets and set goals to drive business operations
  • Delegated tasks and organized staff schedules to close gaps and maximize financial results
  • Enhanced business-wide performance with improved procedures and workflows
  • Boosted productivity by removing process bottlenecks and keeping adequate resources for team needs and forecasted customer levels.

Non-CDL Driver

US Waste Industries
09.2006 - 12.2008
  • Maintained safety and focus in high-pressure situations, including operating vehicles at variable speeds and in dynamic traffic conditions
  • Inspected and maintained vehicles, including verifying adequate fuel supply and oil level, and monitoring functionality
  • Traveled diverse terrain and roadways in dynamic weather conditions
  • Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere
  • Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.

Skills

  • Operations Management
  • Customer service and satisfaction
  • Team Development
  • Employee Retention
  • Time Management
  • Driver Safety Programs
  • DOT Requirements
  • Determining Metrics

Timeline

Team Lead Trainer

PepsiCo
05.2023 - Current

Lead Driver - Trainer (Two Man)

Hensley Beverage
08.2021 - 02.2023

Draught Route CDL

Hensley Beverage
06.2017 - 08.2021

CDL Side Loader Route

Hensley Beverage
05.2016 - 06.2017

Route Assistant

Hensley Beverage
09.2015 - 05.2016

Assistant General Manager

East Coast Saloons
07.2009 - 08.2015

Non-CDL Driver

US Waste Industries
09.2006 - 12.2008

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ROBERT MCCARTY