Hi, I’m
Robert McClung
Linden,Virginia
Summary
Dynamic, results-driven professional ready to embrace new challenges and growth opportunities. Exhibits strong work ethic, exceptional adaptability, and outstanding interpersonal skills that foster collaboration and drive success. Proven ability to thrive independently while quickly acquiring new skills and knowledge. Committed to delivering high-quality results and contributing positively to team objectives.
Overview
10
years of professional experience
5
Certification
Work History
Dominion Energy
Jr Information Security Analyst
03.2024 - Current
Job overview
- Supported NERC Compliance Coordinator in managing ~1,000 diverse cyber assets, including Windows/Linux systems, firewalls, switches, PLCs, protection relays, and OT devices
- Executed cyber asset lifecycle tasks: configuration management, patching, vulnerability remediation, and password control
- Coordinated cyber asset backup strategies and secure storage protocols to ensure data integrity and recovery readiness
- Conducted data reviews and collected evidence for audits, incident response, and regulatory reporting
- Assisted in outage planning through detailed documentation of asset changes, configurations, and security controls
- Developed new tools to streamline repetitive and administratively burdensome tasks
Amazon Web Services/ MSI
Data Center Technician III
11.2019 - 03.2020
Job overview
- Prioritized and organized tasks to efficiently accomplish service goals.
- Troubleshot and resolved issues with hardware components.
- Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Resolving Linux based network and boot issues using diagnostic tools to resolve network and hardware based issues
Grainger
Onsite Service Representative
07.2017 - 12.2017
Job overview
- Resolved customer concerns with friendly and knowledgeable service
- Upheld strict standards for quality and performance Prepared, completed and processed customer account forms and database changes
- Leveraged opportunities to upsell company products and services while providing information and discussing options with customers
- Coordinated inventory maintenance with OSR teammates to carry out customer requests
Grainger
Customer Service Representative
07.2015 - 05.2017
Job overview
- Provided outstanding customer relations services to new and long-standing customers by attending closely to concerns and developing solutions
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Oversaw various organizational projects from conceptualization to completion
- Collaborated extensively with auditors during preliminary and year-end audit processes
Education
George Mason University
BA from Biology
University Overview
Pending
Wakefield Country Day School
High School Diploma
05.2009
Skills
- Analytical problem-solving
- Equipment maintenance
- Dependable and honest
- Fault diagnosis
- Collaborative team development
Certification
- A+ at Comp TIA 11/2022
- Network+ at CompTIA 04/2023
- Project+ at CompTIA 06/2023
- Security+ at CompTIA 09/2023
- (CYSA+) at CompTIA 10/2023
Timeline
Jr Information Security Analyst
Dominion Energy
03.2024 - Current
Data Center Technician III
Amazon Web Services/ MSI
11.2019 - 03.2020
Onsite Service Representative
Grainger
07.2017 - 12.2017
Customer Service Representative
Grainger
07.2015 - 05.2017
Wakefield Country Day School
High School Diploma
George Mason University
BA from Biology
Social Links
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