Robert McGraw
McKinney,TX
Summary
Dynamic Cable Splicer with expertise in fiber optic installation and maintenance at Frontier Communications. Proven ability to enhance network reliability and optimize performance through effective troubleshooting and team collaboration. Committed to continuous learning and fostering a positive workplace culture while upholding safety protocols and quality standards.
Experienced with cable splicing and network maintenance. Utilizes problem-solving abilities to ensure efficient and accurate installations. Strong understanding of safety protocols and teamwork, ensuring reliable and secure connections.
Competent Telecommunications Technician bringing 23 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
42
42
years of professional experience
Work History
Cable Splicer
Frontier Communications
03.2001 - 03.2024
- Assisted in installation and maintenance of cable systems to ensure reliable service.
- Learned and applied safety protocols while handling tools for cable splicing tasks.
- Collaborated with team members to troubleshoot and resolve connectivity issues effectively.
- Supported project planning by preparing necessary materials and equipment for installations.
- Conducted routine inspections of spliced cables to verify quality and performance standards.
- Documented work processes and outcomes to maintain accurate records for future reference.
- Participated in training sessions to enhance knowledge of industry best practices and technologies.
- Enhanced network reliability by performing routine maintenance and repairs on cable systems.
- Maintained accurate records of completed work orders, inventory usage, and customer interactions for streamlined operations.
- Upheld industry standards for quality control by rigorously testing all newly installed or repaired cables prior to returning them to service.
- Optimized network performance through the installation, testing, and troubleshooting of fiber optic cables.
- Improved team productivity with thorough training and mentoring of junior cable splicers.
- Contributed to a positive workplace culture by fostering open communication, teamwork, and professionalism among colleagues.
- Contributed to a safer work environment by strictly adhering to safety protocols during cable installations and repairs.
- Ensured uninterrupted service for customers by promptly identifying and resolving connectivity issues.
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
- Reduced downtime for clients by swiftly diagnosing issues with faulty wiring or connections and implementing effective solutions.
Radio Technician
US Army
12.1981 - 01.1999
- Diagnosed and repaired radio communication systems, ensuring optimal performance and reliability.
- Conducted routine maintenance on radio equipment, enhancing operational efficiency and lifespan of devices.
- Collaborated with cross-functional teams to troubleshoot complex technical issues in radio networks.
- Trained junior technicians on best practices for equipment handling and safety protocols.
- Enhanced radio signal quality by performing routine maintenance and system upgrades on communication equipment.
- Reduced response time to technical issues by effectively training and supervising junior technicians.
- Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
Education
No Degree - Communications
Central Texas College
Killeen, TXHigh School Diploma -
Suitland High School
Suitland, MD06-1979
Skills
- Hand tool proficiency
- Continuous learning attitude
- Stress tolerance
- Cable splicing expertise
- Aerial lift operation
Timeline
Cable Splicer
Frontier Communications
03.2001 - 03.2024
Radio Technician
US Army
12.1981 - 01.1999
No Degree - Communications
Central Texas College
High School Diploma -
Suitland High School
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