ROBERT MCKENNA

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service. Direct client contact was a standard for me.
• Managed crisis situations effectively while minimizing disruption to daily operations. Presented not only problems, but also solutions.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Directly handled the pre- construction activities of the firm, leading the estimating staff and project management teams to develop sound strategies for the benefit of our clients.

• Cultivated strong relationships with key stakeholders, including customers, vendors, Architects, and Engineers to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Led the Estimating team of the firm from Pre- Construction initiatives through project completion. This included full quantity take- off with EVERY estimate produced.

The position responsibility became a business development and relationship maintenance position with focus on the Estimating function.

Often our Pre- Construction budgeting and implementation strategy earned the business as the leases were signed. We became part of the team based on the Pre- Construction strategy.

As AVP of Estimating, I was responsible for review and approval of the AIA Contracts for the Projects.

• Used custom created and specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Provided Project Management with a cost driven and validated format to confirm their schedule development.