Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert McLelland

Pewaukee,WI

Summary

Responsible professional with a proven track record, excelling in problem-solving and team collaboration. Skilled in optimizing supply chain efficiency and enhancing productivity through proven solutions. Known for adaptability and reliability, I consistently achieved on-time delivery while mentoring peers and enforcing safety protocols.

Overview

14
14
years of professional experience

Work History

Outbound Problem Solver

Amazon
09.2022 - 01.2025
  • Achieved consistent on-time delivery performance through proactive identification and resolution of potential roadblocks in the outbound process.
  • Applied analytical thinking when troubleshooting system errors that impacted the outbound process, working closely with IT teams to resolve issues and prevent future occurrences.
  • Enhanced team productivity by providing ongoing support and training on outbound processes and procedures.
  • Collaborated with cross-functional teams to optimize supply chain efficiency, ensuring smooth outbound flow of products.
  • Evaluated root causes of recurring issues in the outbound process, developing corrective actions and preventive measures to minimize future occurrences.
  • Mentored new team members on best practices for managing outbound shipments, fostering a culture of continuous learning and development.
  • Maintained a safe work environment by enforcing compliance with safety protocols during all outbound tasks.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Packaged inventory during peak times of the year.

Assistant Production Manager

New Center Stamping
09.2017 - 12.2019
  • Reduced procurement costs by effectively negotiating with suppliers and securing favorable contracts.
  • Managed a team of junior buyers, providing guidance on best practices while overseeing daily operations within the department.
  • Streamlined purchasing processes for increased efficiency, implementing electronic databases and tracking systems.
  • Collaborated with cross-functional teams to align purchasing activities with organizational goals and objectives.
  • Developed strategic sourcing plans for key commodities, achieving increased savings without compromising quality.
  • Liaised between suppliers and internal departments to resolve order discrepancies or delivery issues promptly.
  • Organized regular supplier audits to ensure adherence to required quality standards, enhancing overall product integrity across the organization''s supply base.
  • Managed supplier relationships, fostering trust and ensuring timely delivery of goods and services.
  • Assisted production during high volume/time sensitive orders

Assistant Purchasing Manager

Tranor Industries, LLC
09.2015 - 09.2017
  • Same duties as New Center Stamping listed above.

Sales Representative

AT&T Communications
01.2011 - 09.2015
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Education

Bachelor of Arts - Psychology

Wayne State University
Detroit, MI

High School Diploma -

Chippewa Valley High School
Clinton Twp., MI

Skills

  • Policies and procedures adherence
  • Material handling
  • Reliability
  • Self motivation
  • Pallet jack operation
  • Order fulfillment
  • Teamwork
  • Problem-solving
  • Shipping and receiving
  • Adaptability and flexibility
  • Time management
  • Continuous improvement

Timeline

Outbound Problem Solver

Amazon
09.2022 - 01.2025

Assistant Production Manager

New Center Stamping
09.2017 - 12.2019

Assistant Purchasing Manager

Tranor Industries, LLC
09.2015 - 09.2017

Sales Representative

AT&T Communications
01.2011 - 09.2015

Bachelor of Arts - Psychology

Wayne State University

High School Diploma -

Chippewa Valley High School

Similar Profiles

CREATE PROFILE
Robert McLelland