ROBERT MCMICHAEL
Sr. Project Manager
Tyler,TX
Summary
Project Management Professional experienced working with project teams in various business sectors to accomplish short and long-term infrastructure and security goals. Proven successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of post-secondary education
3
3
Certificates
19
19
years of professional experience
Work History
Sr. Project Manager
TXDoT/Ascendion/ATT
Remote, TX
10.2022 - 08.2023
- Coordinated plans and resources required to meet (TxDoT) Traffic Network Monitoring POC and Pilot phases project goals and objectives.
- Assumed the PM role on a project delayed 9 months, got the project on track and completed the POC in 3 months.
- Provided detailed project status updates to CSOC stakeholders (and executive management.
- Scheduled and facilitated meetings between Traffic and CSOC project stakeholders to discuss deliverables, schedules and conflicts.
- Developed risk analysis reports to identify and track threats and vulnerabilities.
- Demonstrated strong organizational and time management skills to deliver a successful POC completion and Pilot planning outcome.
- Cisco Cyber Vision, IR1101, PPMPro and MS Project.
Release Manager
GDH Consulting @ Cisco
Remote, TX
02.2022 - 06.2022
- Coordinated and scheduled infrastructure updates for Bank of America. Develop, maintain, and revise proposals.
- Planned and orchestrated end-to-end processes
- Aligned project strategy with business objectives and promoted efficient project completion and best practices for highly secure environments.
- Developed project plans that achieved banks objectives while maintaining information safeguards to protect against modification, destruction, or disclosure of sensitive information.
- Utilized tools, JIRA, Confluence, Remedy, WebEx, Oracle.
- Evaluated, improved an documented processes.
Personal Time Off
Time Extended Due To Covid
02.2019 - 02.2022
IT/Infrastructure Project Manager
TEKsystems Inc.@ Dolese
Oklahoma City, OK
01.2019 - 02.2019
- Created project plans to account for dynamic targets, staffing changes and operational specifications regarding, SaaS, O365, SD-WAN and Azure Cloud Services.
- Conducted interviews with key business users and technical team to collect information on “as-is” and “to-be” business processes and user requirement.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
Business Continuity Planner
TEKsystems Inc. @ Arvest Bank
Lowell, AR
10.2018 - 12.2018
- Conducted interviews with key business users to collect information on business processes and user requirements for highly secure information environments..
- Offered expertise as BC/DR Planner to guide, support and lead plan completion, including BC, DR, Incident Response, Pandemic Plans. Completed Disaster Recovery tests for (BIA) Business Impact Analysis - Tier 1 to ensure compliance with relevant FFIEC regulations. DRII and NIST Risk Framework best practices.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Coordinated planning with CISO and security team to identify threats, risks and vulnerabilities from emerging security issues.
- Manage communications with sponsor, owner, program manager, director and steering committee.
IT/Infrastructure Project Manager
TEKsystems Inc. @ Arvest
Lowell, AR
04.2017 - 10.2018
- Collaborated with banks 260+ branch locations managers to achieve deployment of Encore Teller/Sales and Service application, associated shipment of hardware to offices and organize resources per rollout schedule.
- Managed standardization of deployment processes, resulting in maximized time management, utilization of resources and project execution.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Created and maintained project plans, tracked milestones and accurately communicated progress to key stakeholders, including sponsor, steering committee, project contributors, business, operational and technical resources.
- Developed plans to safeguard project information against modification, destruction, or disclosure.
- Participated in daily standup meeting with SCRUM Master and performed business analysis functions related to project.
IT/Infrastructure Project Manager
TEKsystems Inc. @ Enable Midstream Partners
Oklahoma City, OK
04.2015 - 03.2017
- Completed assessment, recommended improvements and migrated 30+ Business and Enterprise applications related to merger, including O365, SharePoint, Right Angle, Commodity XL, Business Objects, ProjectWise, ArcGIS, ArcView, AutoPlant and Proactive, etc.
- Successfully managed projects including: office relocations, Unily intranet implementation; migrated SharePoint to Azure cloud services; technology asset disposal / asset management; website development.
- Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
- Created project plans and communicated progress (KPI) to key stakeholders, including CIO, IT Directors, PMO, steering committee, project contributors, business, operational and technical resources.
- Gathered project requirements through interactions, meetings, and walkthrough with application users and to develop business requirements.
Online Adjunct Faculty Member (Part-Time)
Webster University
St. Louis, MO
01.2007 - 01.2017
- Used variety of instructional methodologies and technology to keep Project Management, Systems Analysis, Security and Database courses interesting and engaging for hundreds of students.
- Actively listened to students (customers), handled concerns quickly and escalated major issues to faculty advisor.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Developed plans to protect student information and insure confidentiality, integrity and availability.
IT/Infrastructure Project Manager
TEKsystems Inc. @ Helmerich And Payne
Tulsa, Oklahoma
06.2014 - 04.2015
- Managed all phases of Kronos time clock rollout to ~ 450 rigs, $1-million-dollar project, from procurement to commission.
- Coordinated purchase and delivery of Kronos equipment to corporate office, configuration, delivery of equipment to rigs, installations, and training for rig personnel. Assets tracked with ServiceNow Asset Management and followed ITIL Framework.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Conducted quality assurance to verify biometric data accuracy used in project.
IT/Infrastructure Project Manager
TEKsystems Inc. @ Williams Brothers Corporation
Tulsa, Oklahoma
10.2011 - 06.2014
- Established strong working relationships with cross-functional teams: E&C, Internal Engineers, SCADA, Operations, Networking, Controls Integrator and Pipeline Control.
- Maintained accountability and strict budgetary control over IT requirements related to compressor and pump station projects; IT Budgets ranged from $500,000 and over; tracked costs and control expenditures without sacrificing quality.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Recognized for developing IT Best Practices, training for new PMs regarding delivery practices required to integrate Information Technology for compressor and pump stations.
- Kept informed of activities or changes standard operating procedure (SOP) that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Online Adjunct Faculty Member (Part-time)
University Of Phoenix
Phoenix, AZ
01.2006 - 01.2014
- Approved to facilitate 30+ courses, which included Systems Analysis and Design, Security, Database, Programming and Project Management. Facilitated classes in both online and ground classroom environments.
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
IT/Infrastructure Project Manager
Acxiom Corporation
Conway, AR
01.2010 - 10.2011
- Gathered project requirements through interactions, meetings and walkthrough with application users and to develop business requirements documents (BRD), functional requirements documents (FRD).
- Managed projects using Clarity software to report financial status to Acxiom Management and project sponsor.
- Maintained strict budgetary control on infrastructure projects ~$500,000 and working with project teams to track costs and control expenditures without sacrificing quality.
- Recognized for documenting GPMO processes to use for infrastructure projects, including deploying desktops, servers, network equipment, routers, switches, firewalls, SAN, NAS, VOIP and PBX telephone systems, SIP Trunking, applications, monitoring and security as well as office and data center relocations.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination for all projects associated with large international customer.
- Recorded all project costs and expenses and aligned with customer and management of project budget.
- Developed strong rapport with DNB account manager and created positive impression for Acxiom.
IT/Infrastructure Project Manager
Montana Tractors
Springdale, AR
07.2006 - 11.2008
- Developed project plans and managed scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Communicated with CEO, IT Director, business users and vendors.
- Implemented BC/DR plan to enhance company's capability of maintaining and recovering critical business functions.
- Setup secure SAP Intranet solution for 300 business partners.
IT/Infrastructure Project Manager
SecureNet Inc.
Addison, TX
04.2004 - 01.2006
- Led project rollout for NPowerDNA (physical security system) for corporate and office locations; managed secure Windows application server; trained corporate and local clients on system operation.
- Trained customer to prepare for corporate access control cutovers for 26 locations, created over 20,000 badges and managed site(s) access control system and disaster recovery testing.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance; Interfaced with ERP system.
- Recognized for outstanding customer service.
Education
Graduate Certificate - Information Assurance
Oklahoma State University - Tulsa Oklahoma
Tulsa, OK 09.2016 - 12.2018
Master of Arts - Computer Resources & Information Management
Webster University
St Louis, MO 04.2004 - 05.2005
BBA - Business Administration
LeTourneau University
Longview, TX 05.2001 - 2003.05
Associate of Science - Computer Networking
Tyler Junior College
Tyler, Tx 05.1998 - 2000.05
Skills
Project Management (PMP)
undefinedAffiliations
- Project Management Institute (PMI)
- Disaster Recovery Institute International (DRII)
- COMPTia
- Chamber of Commerce Technology Committee - Cybersecurity Conference
- Master Gardener Smith County Texas
Certification
A+; COMPtia; #JCDTT52F2
Timeline
Sr. Project Manager
TXDoT/Ascendion/ATT
10.2022 - 08.2023
Release Manager
GDH Consulting @ Cisco
02.2022 - 06.2022
Personal Time Off
Time Extended Due To Covid
02.2019 - 02.2022
IT/Infrastructure Project Manager
TEKsystems Inc.@ Dolese
01.2019 - 02.2019
Business Continuity Planner
TEKsystems Inc. @ Arvest Bank
10.2018 - 12.2018
IT/Infrastructure Project Manager
TEKsystems Inc. @ Arvest
04.2017 - 10.2018
Graduate Certificate - Information Assurance
Oklahoma State University - Tulsa Oklahoma
09.2016 - 12.2018
IT/Infrastructure Project Manager
TEKsystems Inc. @ Enable Midstream Partners
04.2015 - 03.2017
IT/Infrastructure Project Manager
TEKsystems Inc. @ Helmerich And Payne
06.2014 - 04.2015
IT/Infrastructure Project Manager
TEKsystems Inc. @ Williams Brothers Corporation
10.2011 - 06.2014
IT/Infrastructure Project Manager
Acxiom Corporation
01.2010 - 10.2011
Project Management Professional (PMP); Project Management Institute; #394800
05-2009
Online Adjunct Faculty Member (Part-Time)
Webster University
01.2007 - 01.2017
IT/Infrastructure Project Manager
Montana Tractors
07.2006 - 11.2008
Certified Business Continuity Professional (CBCP); Disaster Recovery Institute International; #11146
04-2006
Online Adjunct Faculty Member (Part-time)
University Of Phoenix
01.2006 - 01.2014
Master of Arts - Computer Resources & Information Management
Webster University
04.2004 - 05.2005
IT/Infrastructure Project Manager
SecureNet Inc.
04.2004 - 01.2006
A+; COMPtia; #JCDTT52F2
11-2003
BBA - Business Administration
LeTourneau University
05.2001 - 2003.05
Associate of Science - Computer Networking
Tyler Junior College
05.1998 - 2000.05
Additional Training
- Certified Information System Security Professional (CISSP) Training, CertTEST - 2010
- Project Management Professional (PMP) Training, CertTEST- 2009
- Investment in Excellence Training, Pacific Institute - 2007
- Business Continuity Planning (CBCP) Training, CertTEST - 2004
- Project Management Program Training, SMU Cox School of Business - Executive and Management Development Division - 2002
- ITIL V3, self study training
Additional Training
- Certified Information System Security Professional (CISSP) Training, CertTEST - 2010
- Security+, CompTia, self study training - 2019
- Project Management Professional (PMP) Training, CertTEST- 2009
- Investment in Excellence Training, Pacific Institute - 2007
- Business Continuity Planning (CBCP) Training, CertTEST - 2004
- Project Management Program Training, SMU Cox School of Business - Executive and Management Development Division - 2002
- ITIL V3, self study training
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