Robert McNeal
Cushing,OK
Summary
Dedicated professional with strong customer service and problem-solving skills. Experienced in managing operations and training staff, ensuring high-quality service delivery and client satisfaction.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
Home Connection Property Management
Cushing, OK & Stillwater OK
02.2026 - Current
- Diagnosed and repaired electrical, plumbing, and mechanical issues across facilities.
- Implemented process improvements to enhance equipment reliability and reduce downtime.
- Developed maintenance schedules aligning with operational needs and compliance standards.
- Led troubleshooting efforts for complex system failures, ensuring rapid resolution of issues.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Improved machine efficiency, conducting regular diagnostics and repairs.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Positively engaged with customers and maintained professional appearance as company representative.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Owner/Operator
A&T Overhead Doors LLC
Cushing, OK
10.2013 - 01.2026
- Owned & Operated Garage Door Business top to bottom in the field Commercial & Residential Services Repairs or New Installs including but not limited to the following.
- Managed daily operations ensuring high-quality installation and repair of overhead doors.
- Developed strategic relationships with suppliers to enhance product offerings and service reliability.
- Trained and mentored staff on best practices for customer service and technical skills.
- Streamlined workflow processes to improve efficiency in project completion and client satisfaction.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Worked outside in all weather conditions.
Property Flipper
Self-employeed
Cushing, OK
02.2007 - 03.2023
- Did Property Flips with my in-laws. Roofing, siding, tiling, cabinet installs, toilet & sink installs, floor install, limited plumbing & electrical, sheetrock & mudding, painting, fencing, etc.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Time management
- Dependable and responsible
- Excellent communication
- Organization and time management
- Verbal communication
- Flexible and adaptable
- Personnel management
- Strong work ethic
Timeline
Maintenance Technician
Home Connection Property Management
02.2026 - Current
Owner/Operator
A&T Overhead Doors LLC
10.2013 - 01.2026
Property Flipper
Self-employeed
02.2007 - 03.2023