Robert McNeily

Work History

Aramark

01.2022 - Current

Built and strengthened relationships with new and existing accounts to drive revenue growth.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Drove new business development through qualifying leads, building relationships and executing strategic sales.
Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

Municipality Of Anchorage

10.2021 - 01.2022

Set up interviews with staff members to field media requests.
Managed routine and crisis communications with media and members of public.
Wrote press releases, talking points and and responses to requests for information.
Managed websites and social media accounts applying communication strategies and branding to maintain consistent voice and presence.

Alaska's News Source KTUU

07.2020 - 10.2021

Interviewed individuals from all walks of life and all cultures for breaking news stories.
Researched and produced daily news reports.
Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
Planned and conducted research and pitched long-form stories to promote investigative news topics.
Generated, produced and delivered high profile special reports and communicated in community events behalf of station.
Conducted live and taped interviews to obtain information.

Turning Point USA

08.2016 - 04.2020

Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Delivered feedback to decision-makers regarding employee performance and training needs.

The Capital Grille

06.2012 - 08.2016

Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Checked establishment, service stands and aisle area cleanliness before welcoming guests.
Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
Welcomed and greeted guests before presenting special menu items to clients.