Robert McNichols
Summary
Customer-oriented General Manager with over 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pro Sales
Lowes Home Improvement
11.2022 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
General Manager
Givens Transportation
01.2015 - 04.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Effectively managed 120 drivers and 15 office personnel achieving all revenue and profitability goals
Terminal Manager
Givens Transportation
04.2010 - 01.2015
- Planned freight loads and coordinated with 120 drivers to achieve accurate, timely delivery of products.
- Monitored employee performance and productivity.
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Negotiated contracts with outside providers to minimize cost and increase profitability.
Operations Manager
Givens Transportation
10.2001 - 04.2010
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Increased profit by streamlining operations.
- Reviewed operations reports to understand numbers and trends.
- Negotiated better rates with long term customers resulting in 17% increase in profitability.
Education
Bachelor of Arts - Business Management
Saint Leo University
Saint Leo, FL05.2010
Skills
- Performance improvement
- Recruitment
- Client Account Management
- Team Leadership
- Operations management
- Consistently meet goals
- Coaching and mentoring
- Effective leader
Accomplishments
20 Year Army Veteran (Warrant Officer)
Consistently Improved operating Ratio year over year as Transportation General Manager (operating between 72 and 82%).
Certification
- Currently Licensed CDL Driver
- Current DOT Physical
Timeline
Pro Sales
Lowes Home Improvement
11.2022 - 10.2023
General Manager
Givens Transportation
01.2015 - 04.2022
Terminal Manager
Givens Transportation
04.2010 - 01.2015
Operations Manager
Givens Transportation
10.2001 - 04.2010
Bachelor of Arts - Business Management
Saint Leo University
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