Robert McQueen
San Diego,CA
Summary
Skilled Mental Health Provider with a Masters of Social Work and an extensive 13 year mental health services background. Supported numerous patients in residential, inpatient, intensive outpatient, and outpatient settings and played key role in achievement of positive patient outcomes. Well-versed in utilizing evidence based therapies and counseling techniques to assist clients in reaching their treatment goals. Adapt at developing and maintaining professional relationships within a multidisciplinary team setting and leveraging resource management skills to further aid in improving mental health outcomes. Seeking an opportunity to contribute 20+ years of military leadership experience and 13 years of mental health experience in a dynamic and impactful Military Social Work Case Management role.
Overview
20
20
years of professional experience
Work History
Behavioral Health Provider
Naval Medical Center San Diego
10.2012 - Current
- Residential treatment program designed to reduce symptoms and enhance social and occupational functioning for active duty members diagnosed with PTSD secondary to combat deployments, operational missions and sexual trauma
- Used evidence based treatments in management of PTSD, depression, anxiety, substance abuse, and serious mental illness
- Screened acute and routine, mild to severe Traumatic Brain Injury as well as physical impairments
- Worked with medical case manager to provide follow up care to patients upon discharge from program
- Conducted comprehensive biopsychosocial assessments, medication evaluation, recreation therapy, & skill building to include distress tolerance, emotion regulation, interpersonal functioning, relaxation training, addressing moral injury & mindfulness
- Collaborated with interdisciplinary teams to coordinate services and resources for military personnel facing deployment, reintegration and post -service transitions
- Provided crisis intervention and short-term counseling for individuals experiencing acute mental health challenges
- Advocated for clients to ensure access to appropriate mental health services and community support
- Facilitated and co-facilitated groups utilizing various evidence based therapeutic approaches
- Restrained violent, potentially violent or actively suicidal clients by verbal or physical means as directed
- Proficient in patient care, medical administration, and emergency medical and psychological response
- Provided patient-centered outpatient short-term individual psychotherapy to a diverse patient population including active-duty service members, medically underrepresented, incarcerated, ethnic minority, lower socioeconomic status, and chronically ill individuals
- Triaged and performed crisis intervention and psychological first aid for traumatic post-acute event on board the USS Fitzgerald
- Conducted intake evaluations, assessments, and made appropriate referrals.
Senior Enlisted Leader
United States Navy – Active and Reserve
08.2003 - Current
- Led Naval Operations Team with excellence, ensuring mission success through strategic planning and effective communication
- Managed healthcare operations as a Chief Hospital Corpsman, overseeing medical staff, optimizing patient care and maintaining regulatory compliance for various military healthcare facilities
- Spearheaded training programs resulting in a 76 percent increase in unit readiness and proficiency
- Oversaw the implementation of strategic initiatives, resulting in significant process improvement, retention and mission success
- Coordinated logistics and resource allocation, optimizing efficiency and maintaining high levels of readiness
- Supervised and led activities command staff, officer and non-commissioned officers
- Assisted in the planning and coordinating missions assigned by higher headquarters
- Ensured duties were performed by qualified personnel, with zero accidents or injuries
- Assigned tasks, monitored activities and conducted performance evaluation and counseling for subordinates
- Received a Meritorious Service Medal, two Navy and Marine Corps Commendation Medals, and three Navy and Marine Corps Achievement Medals for sustained superior performance while carrying out the duties assigned
- Provided individual and group psychotherapy services to patients with acute psychiatric illnesses and/or drug/alcohol disorders on a locked and unlocked an inpatient unit.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Trained in conflict resolution among subordinates, equals and superiors.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Responded to and assisted in medical emergencies.
Social Work Intern (Practicum)
Zero8hundred
08.2017 - 06.2018
- Provided face-to-face and phone initial program assessments
- Coordinated clinical case management and referrals
- Conducted ongoing risk assessments
- Provided short-term problem solving and solution focused therapy to underserved transitioning Active Duty service members
- Maintained data to provide accurate information for grant proposals
- Audited case notes and data inputted by staff and interns to maintain accuracy.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Education
Master of Social Work -
University of Southern California
Los Angeles, CA01.2018
B.S. Human Services -
University of Phoenix - San Diego
San Diego, CA01.2015
Skills
- Communication
- Organization
- Case Management
- Crisis intervention
- Needs Assessment
- Advocacy and Collaboration
- Group Facilitation
- Resource Coordination
- ICD 9/ ICD 10 coding knowledge
- Electronic Medical Record (EMR/EHR)
- Patient Assessment
- Emergency Response
- Crisis Intervention
- Records Management
- Incident Reporting
Other Qualifications
- Cognitive Behavioral Therapy (CBT)
- Problem Solving Therapy (PST)
- Trauma Focused Cognitive Behavior Therapy (TF-CBT)
- Motivational Interviewing
- Mind/Body Medicine Facilitator
- American Heart Association BLS/CPR Instructor (Exp: 06/2024)
- American Red Cross BLS/CPR Instructor (Exp: 12/2024)
- Active Secret Security Clearance (Exp: 2033)
- Experience coordinating care across a broad continuum to include crisis intervention, psychosocial assessment, referral services and case management.
Timeline
Social Work Intern (Practicum)
Zero8hundred
08.2017 - 06.2018
Behavioral Health Provider
Naval Medical Center San Diego
10.2012 - Current
Senior Enlisted Leader
United States Navy – Active and Reserve
08.2003 - Current
Master of Social Work -
University of Southern California
B.S. Human Services -
University of Phoenix - San Diego
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