Robert Melde
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Computer Support position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Frey Pet Hospital
04.2018 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Cook
Shuey's Bar And Grill
08.2016 - 04.2018
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Applied Science - Computer Support Specialist
Kirkwood Community College
Cedar Rapids, IA05.2024
Veterinary Assistant
Kirkwood Community College
Cedar Rapids, IA05.2018
Skills
- Procedure Support
- Technical issues analysis
- Technical Troubleshooting
- Computer Diagnostics
- System Configuration
- Software Installation
- Lab operations
- Reception Area Maintenance
- Medical record-keeping
- Client Education
- Surgical Assistance
- Client Communication
- Team Collaboration
- Professional Demeanor
- Analytical Skills
Certification
- compTIA Security+ Certificate - May 2024
Timeline
Veterinary Assistant
Frey Pet Hospital
04.2018 - Current
Cook
Shuey's Bar And Grill
08.2016 - 04.2018
Associate of Applied Science - Computer Support Specialist
Kirkwood Community College
Veterinary Assistant
Kirkwood Community College
- compTIA Security+ Certificate - May 2024
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