Robert Mendez
Lubbock ,Tx
Summary
Proven Delivery Truck Driver from Fed Ex Ground, adept in GPS route planning and exceptional customer service, ensuring 100% satisfaction. Leveraged communication skills and safe driving practices to enhance operational efficiency and customer loyalty. Renowned for dependability and a positive attitude, consistently exceeding employer expectations.
Overview
7
7
years of professional experience
Work History
Delivery Truck Driver
Fed Ex Ground
Lubbock
05.2024 - Current
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
Tow Truck Driver
Lubbock Wrecker Service
Lubbock, TX
11.2020 - 05.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Stocker Associate
Amazon WTX2
Lubbock, TX
01.2021 - 11.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept work areas neat, clean and free from debris.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Maintenance Technician/ PRN Caregiver
Brookdale Remington Park
Lubbock, TX
12.2020 - 01.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintenance Technician
McLane Company
Lubbock, TX
01.2017 - 03.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
High School Diploma -
Slaton High School
Slaton, TX05.2014
Skills
- Communication and Interpersonal Skills
- Safe Driving
- Warehouse operations knowledge
- Safe Driving Practices
- Exceptional customer service
- Load Securing Techniques
- Physical stamina and strength
- Local routes understanding
- Valid Driver's License
- Time management skills
- Clean Driving Record
- Problem-Solving
- Attention to Detail
- Dependable and reliable
- Safe Driving Record
- Positive Attitude
- Delivery Scheduling
- Dispatch Communication
- Heavy Lifting
- GPS and route planning
- Roads and highways knowledge
Timeline
Delivery Truck Driver
Fed Ex Ground
05.2024 - Current
Stocker Associate
Amazon WTX2
01.2021 - 11.2021
Maintenance Technician/ PRN Caregiver
Brookdale Remington Park
12.2020 - 01.2021
Tow Truck Driver
Lubbock Wrecker Service
11.2020 - 05.2024
Maintenance Technician
McLane Company
01.2017 - 03.2019
High School Diploma -
Slaton High School