Robert Mendoza
Chula Vista,CA
Summary
Meticulous Flooring Installer adept in sheet vinyl, laminate, carpet and hardwood installations. Offering over [Number] years of superior performance with strong background of client satisfaction and quality performance.
Overview
11
11
years of professional experience
Work History
Pest Control Technician
Thor Pest Control
03.2023 - Current
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
Flooring Installer
Quality Floor Installations
02.2013 - Current
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Conducted accurate measurements and calculations to verify proper layout and installation.
- Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
- Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
- Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
- Inspected completed installations to verify adherence to quality standards and customer specifications.
IT Field Service Technician
Cooper Communications
06.2015 - 08.2019
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Helped streamline repair processes and update procedures for support action consistency.
- Monitored system performance to identify potential issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Developed and implemented preventive maintenance procedures.
Education
No Degree - Computer Science
Cuyaca College
El CajonSkills
- Strong Math Skills
- Dependable and Reliable
- Creative Problem Solving
- Carpet Installation
- Flooring Installation
- Job Planning
- Customer Service
- Technical Troubleshooting
- Troubleshooting and Repair
- Positive Attitude
Timeline
Pest Control Technician
Thor Pest Control
03.2023 - Current
IT Field Service Technician
Cooper Communications
06.2015 - 08.2019
Flooring Installer
Quality Floor Installations
02.2013 - Current
No Degree - Computer Science
Cuyaca College
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