Robert Mercer
Lake Havasu City,AZ
Summary
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 19 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 19 years of experience on road.
Overview
10
10
years of professional experience
Work History
CDL Truck Driver
Fed Ex Ground
Gold Beach, OR
10.2019 - 02.2024
- Followed all applicable traffic laws and maintained safe driving practices at all times.
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Adhered to company policies and procedures while operating vehicles safely within local areas.
- Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
- Logged driving hours and fuel usage data on time to keep reports current.
- Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
- Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
- Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
- Maintained logbook of working hours, following federal regulations on rest breaks.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
- Checked vehicle before and after trips for mechanical items and safety issues.
- Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.
- Planned routes using personal knowledge and GPS mapping software to optimize strategies.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Truck Driver
Colvin Oil
Brookings, OR
06.2014 - 10.2019
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Loaded, balanced and secured product to safely transport goods.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Followed regular schedule of pickups for individual customers and groups.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Education
High School Diploma -
Ventura College
Ventura, CA06-1982
Skills
- Safe Driving Practices
- Defensive Driver Training
- Clean MVR
- Customer-Oriented
- Strong Work Ethic
- Dependable and Reliable
- Courteous and Polite Demeanor
- Problem-Solving Capabilities
- GPS Navigation
- Map Reading Abilities
- Mechanical Knowledge
- DOT Compliance
- Vehicle Maintenance
- Equipment Operation
Timeline
CDL Truck Driver
Fed Ex Ground
10.2019 - 02.2024
Truck Driver
Colvin Oil
06.2014 - 10.2019
High School Diploma -
Ventura College
Similar Profiles
Staci WilliamsStaci Williams
Package Handler Trainer at Fed Ex GroundPackage Handler Trainer at Fed Ex Ground
Sarah HerbertSarah Herbert
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Hayley RossHayley Ross
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Kaynda BrownKaynda Brown
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Julia TerentiJulia Terenti
Receptionist at A Natural Massage and Day SpaReceptionist at A Natural Massage and Day Spa