Robert Michalec

• Inspected dining room before each event to ensure readiness for guests.
• Resolved guest complaints to maintain complete customer satisfaction.
• Assisted in cleaning up banquet hall at end of event including sweeping floors and emptying trash cans.
• Maintained cleanliness of work area throughout shift.
• Collected used dishes from tables after each course was completed.
• Performed opening and closing side duties such as rolling silverware, setting up buffet stations.
• Responded quickly to customer complaints or special requests in a polite manner.
• Greeted and welcomed guests upon arrival to the banquet hall.

Field Service Technician Subcontractor

• Installation, maintenance, diagnostics and repair of fitness machines
• Managing on-line costumer service, warranty, and referral system
• Fitness equipment retail stores and showrooms setup
• Replaced defective components or parts as needed.
• Managed quality control and maintained high level of customer satisfaction.