Robert Mickey Watkins
Johnston
Summary
Strong written and verbal communication skills Demonstrated quantitative and analytical skills with strong attention to detail Ability to handle multiple tasks and meet deadlines Proficient in Microsoft Word, Excel and the Internet Extensive knowledge of logistic operations like distribution, transportation, and warehousing. Ability to take initiatives and work under minimal supervision Positive attitude with excellent time management skills Proven track record of supervising and monitoring materials Valid driving license Leadership Managing Programs Budgeting Planning Procurement
Overview
12
12
years of professional experience
Work History
Care Coordinator
Advocates Inc
01.2020 - Current
- Work collaboratively and effectively with the individual receiving services and care management professionals, including medical team and other behavioral health providers.
- Partner with all parties to ensure that treatment plans and safety plans are implemented appropriately and adjust as needed.
- Monitor individuals’ progress in treatment and assist the clinical team with evaluating the need for continued services.
- Provide outreach services, identify community resources, and develop natural supports for individuals.
- Advocate for individuals’ needs within the program as well as with external agencies.
- Complete all required documentation including medical records including quarterly reviews, termination summaries and progress notes.
- Attend and actively participates in supervision, teaming and clinical rounds with medical team.
Program Manager
Advocates
01.2019 - 01.2024
- Assist in the organizing and monitoring of staff and staffing functions to provide appropriate and efficient client contact, services and satisfaction.
- Manage administrative processes and requirements in consultation with affiliated senior managers or designees including but not limited to Fiscal Services, Human Resources, Information Services, Housing, and Maintenance functions as assigned by the Director of Clinical Services.
- Support the Director of Clinical Services in the management and administration of the budget for assigned programs and monitor and improve productivity.
- Provide onsite management of operations of individual programs as assigned.
- Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.
- Ensure that staff receives appropriate certifications and training to perform duties adequately.
- Ensure that regular performance evaluations are conducted for all employees in programs as assigned.
- Maintain constructive and productive internal and external communications with staff, managers, providers, vendors, and funding sources.
- Participate in performance evaluations of individual and functional support received from corporate office, staff, and senior managers.
- Ensure that individuals we support are treated with dignity and respect in accordance with Advocates’ Human Rights policies and Intentional Care Standards.
- Ensure health and safety of clients and staff through compliance with agency policies, OSHA and other safety standards.
- Provide on-call coverage for emergency crisis intervention and consultation.
Assistance Program Manager
Advocates INC
Ashland
01.2017 - 01.2020
- Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
- Manage administrative processes and requirements in consultation with the Administrative Director.
- Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
- Interpret and monitor program budgets.
- Conduct staff meetings.
- Supervise and evaluate assigned staff.
- Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
- Maintain exemplary communication and relationships with outside agencies.
- Complete investigations and reviews as requested.
- Develop and monitor creative and interesting community centered opportunities for all individuals.
- Audit individual financial records, case records, and medications on a regular basis.
- Complete business reports, to include petty cash, census, payroll report.
- Monitor all staff training, including core trainings, development trainings and program specific trainings.
- Must be able to travel between programs, office, trainings, and department meetings.
- Perform physical intervention in the event of a crisis.
Direct Care Professional
Advocates
01.2015 - 01.2017
Quality Control 1st shift Supervisor (Line 21)
Amtrol Inc
06.2013 - 10.2015
- Monitor and supervise Employees activities of engaged in inspecting incoming materials in process mental materials, ensured company’s quality standard and customer specification measurement devices to used and to maximum and minimum acceptable dimensions.
- Distribute sketch and produce to engineer production control and inspect workstation.
- Inspect molded component following first run of production of new item using gauge and shadow comparator and need for machine adjustment.
- Confer with customer representative to resolved complaint notifies suppliers and subcontractor of reasons for rejection of materials and parts received.
- Perform other duties as described under my plant manager.
Education
Certificate - Human Services Management Program
Suffolk University
Boston, MA01.2023
Short Course - Procurement & Asset Management
Liberia Institute of Public Administration
01.2014
Certificate - Community Based Rehabilitation on Mental Health and Disabilities
India01.2013
BA Degree - Sociology & Management
African Methodist Episcopal University
01.2010
Training course - Logistics & Procurement
World Food Program
Liberia01.2009
Certificate - Computer Literacy
YMCA Computer Literacy Program
Monrovia, Liberia01.2007
High School Diploma -
William Foster Baha’i Academy
01.2000
Skills
- Strong written and verbal communication skills
- Quantitative and analytical skills
- Attention to detail
- Ability to handle multiple tasks
- Meet deadlines
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in the Internet
- Knowledge of logistic operations
- Ability to take initiatives
- Work under minimal supervision
- Positive attitude
- Excellent time management skills
- Supervising and monitoring materials
- Valid driving license
- Leadership
- Managing Programs
- Budgeting
- Planning
- Procurement
References
- Oliver Dupley, 401-230-6479
- Sam Browne, 401-536-1412
- Paul Lamin, 401-572-4814, 978-408-3961
Field Placement Objective - Summary Of Skills
- Strong written and verbal communication skills
- Demonstrated quantitative and analytical skills with strong attention to detail
- Ability to handle multiple tasks and meet deadlines
- Proficient in Microsoft Word, Excel and the Internet
- Extensive knowledge of logistic operations like distribution, transportation, and warehousing.
- Ability to take initiatives and work under minimal supervision
- Positive attitude with excellent time management skills
- Proven track record of supervising and monitoring materials
- Valid driving license
- Leadership
- Managing Programs
- Budgeting
- Planning
- Procurement
Timeline
Care Coordinator
Advocates Inc
01.2020 - Current
Program Manager
Advocates
01.2019 - 01.2024
Assistance Program Manager
Advocates INC
01.2017 - 01.2020
Direct Care Professional
Advocates
01.2015 - 01.2017
Quality Control 1st shift Supervisor (Line 21)
Amtrol Inc
06.2013 - 10.2015
Certificate - Human Services Management Program
Suffolk University
Short Course - Procurement & Asset Management
Liberia Institute of Public Administration
Certificate - Community Based Rehabilitation on Mental Health and Disabilities
BA Degree - Sociology & Management
African Methodist Episcopal University
Training course - Logistics & Procurement
World Food Program
Certificate - Computer Literacy
YMCA Computer Literacy Program
High School Diploma -
William Foster Baha’i Academy