Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Robert Miller

Tallahassee,FL

Summary

Versatile and results-oriented professional with a background in hospitality and aviation, including a pivotal role at Aero Center KTLH. Excelled in guest relations management and time management, enhancing customer satisfaction and operational efficiency. Demonstrating Complete mastery of an aircraft with a CSEL and Instrument rating. Showcasing a strong work ethic and commitment to continuous improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Private Pilot

Robert Johnson
Tallahassee, FL
10.2024 - Current
  • Provided private flights for clients to a variety of destinations.
  • Conducted pre-flight inspections and ensured aircraft was safe for operation.
  • Monitored weather conditions and adjusted flight plans accordingly.
  • Maintained detailed records of all flight activities.

Lead Line Service Technician

Aerocenter
Tallahassee, FL
08.2023 - 08.2024
  • Supervised a team of 3-4 line service technicians in the performance of their duties.
  • Provided guidance and training to new line technicians on proper procedures for servicing aircrafts.
  • Ensured that all personnel adhere to company policies, procedures, and safety standards during servicing operations.

Server

Siam Bistro.
Tallahassee, FL
09.2022 - Current
  • Delivered top-notch service to consistently meet customer needs.
  • Retained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.

Server

District 850
Tallahassee, FL
11.2021 - 07.2022
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.

Education

Associate of Arts - Hospitality

Tallahassee Community College
Tallahassee, FL
05-2023

High School Diploma -

Lawton Chiles High School
Tallahassee, FL
05-2021

Private Pilot License -

FL Aviation
Tallahassee

Instrument - Commercial single engine -

Epic Flight Academy
Tallahassee

Skills

  • Aircraft piloting
  • Time Management
  • Continuous Improvement
  • Aircraft fueling
  • Passenger Assistance
  • Quality assurance procedures
  • Food safety understanding
  • Service prioritization
  • Strong Work Ethic
  • Guest Relations Management

Certification

  • Commercial Single Engine License (Total time 252.2) PIC: 154.6 XC: 71.5
  • Instrument Rating ( 63.2 Simulated) 5.4 Actual
  • NATA certified

Accomplishments

  • Fast Track Helios Scholarship
  • awarded the position of Lead Line Service technician at Aerocenter TLH

Timeline

Private Pilot

Robert Johnson
10.2024 - Current

Lead Line Service Technician

Aerocenter
08.2023 - 08.2024

Server

Siam Bistro.
09.2022 - Current

Server

District 850
11.2021 - 07.2022

Associate of Arts - Hospitality

Tallahassee Community College

High School Diploma -

Lawton Chiles High School

Private Pilot License -

FL Aviation

Instrument - Commercial single engine -

Epic Flight Academy
Robert Miller